MOBILITY

Steps to Create an Effective BYOD Management Plan

2/13/2013
With Bring Your Own Device (BYOD) emerging as an option for mobile workplaces, the hospitality space today is facing a rash of security risks. VP of technology for Stout Street Hospitality, Jeffrey Stephen Parker, offers some best practices for operators looking to implement a BYOD policy.

2013 Industry Outlook

2/13/2013
HT's Editorial Advisory Board, comprised of hospitality executives from a diverse mix of industry segments, offers their insights into what challenges and opportunities are emerging in technology for 2013.

What Retail's Biggest Tech Show has for Hotels & Restaurants

1/21/2013
It may be retail's biggest show, but some of the technology on display at the annual NRF Big Show in New York City has big application for hotels and restaurants, too. HT's editors sifted through the aisles to highlight some of NRF's hot tech for hospitality. Not surprisingly, mobility and security made our list.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference