September 2008

Cover Story:

Eat, Drink and Play Games

Abigail A. Lorden

The Los Angeles based uWink knows how to create a truly unique dining atmosphere that marries social game play with meal time. Touch screen terminals at every table not only route food and drink orders directly to the kitchen, but offer more than 70 games to delight and entertain guests. In this exclusive interview, uWink CEO Nolan Bushnell (also founder of Chuck E. Cheese and Atari Corp.) sits down with his son and uWink's CTO Brent Bushnell, and together the two spill all the family secrets behind this next-generation dining concept.


Calling All POS Junkies

Abigail A. Lorden

If you're anything like the majority of Hospitality Technology readers, you have penchant for all things point of sale. Fortunately, we're working hard to bring you the latest POS news and trends to feed your POS appetite.

On Property:

Golf & Spa: Top IT Trends

Tammy Mastroberte

The newest offerings in golf and spa technology focuses on guest personalization. From dynamic packaging and booking capabilities to customer tracking preference capabilities, operators are striving to differentiate their properties by building exceptional guest loyalty.

Point of Service:

POS Software Upgrades & Updates

Julie Ritzer Ross

Hospitality Technology recaps the newest POS software technology releases and upgrades for 2008. Flexibility and function top operators' POS wish lists, from mobile and conversational ordering to labor management applications.

Speed Solutions:

What's your eMarket Share?

Curt Harler

eMarketing and Web 2.0 applications are paving the way as the future of advertising. Learn what hotel and restaurant operators alike are doing to embrace this trend.

In-Room Advantage:

Flat Screen TVs: On the Edge of Change

Tim Clark

Upgrading in-room televisions to flat screens is more than just a logic step for hoteliers. Viewed as a brand requirement and a method for upping the appeal of guestroom aesthetics, operators share their plans and thoughts on flat screen enhancements.

Killer Apps:

Rosewood Hotels Increases Staff Efficiency with Cross-Property IP Solution

Fred Crespo, Corporate Director of Information Systems, Rosewood

Rosewood Hotels & Resorts had two distinctly different properties that were both in need of a communications solution that enabled staff to quickly respond to guest requests. Management found their solution in the Mitel 3300 ICP communications platform.

Last Words:

Improving Web Accessibility

Cihan Cobanoglu

In the hospitality industry, online presence is exceptionally important. Learn tips to increasing your website's general accessibility for all populations, especially the elderly and disabled populations.

Vantage Point:

At-Home Work Force

Russ Olivier, Senior Vice President, North American Operations, Hilton

Any hotel executive will tell you that a happy team results in happy guests. Thanks to advancements in technology, hotels now have the ability to deploy work-at-home alternatives that not only attract quality employees but also reduce costs and customer dissatisfaction. Learn the tips and reasons to start a work-at-home program from the team at Hilton Hotels.

Sponsored Research:

PCI: Roadmap to Real-World Security


This special supplement will help hospitality operators get closer to their PCI compliance goals by busting common myths associated with the standard, and by posing real-world solutions for five of the most common roadblocks against compliance.


2017 Multi-Unit Restaurant Technology Executive Summit