October 2009

Cover Story:

Technology of the Hippest

Abigail A. Lorden, Editor-in-Chief

Built on a robust IP backbone that's engineered to run whatever technology the innovation community can throw at it, the theWit Hotel's executive team is free to carry out their true vision of creating an immersive experience that oozes culture and entertainment. Developer Scott Greenberg and branding and technology executives Lou Carrier and Darrin Pinkham, give HT the inside story on the technology, the culture and the vision that is theWit Hotel.


Conversations over Breakfast

Abigail A. Lorden, Editor-in-Chief

Hospitality Technology's Editorial Advisory Board members discuss PCI compliance and Twitter over breakfast at the 2009 Restaurant Executive Summit.

Front Burner:

U.S. Smartphone Penetration Offers Opportunities for Hospitality


As more and more consumers come to rely on their smartphones for day-to-day tasks, hospitality operators are quickly learning how to tap into this craze to market their own businesses and provide consumers with additional service touch points.

On Property:

PMS Innovations

Lisa Terry, Contributing Editor

Hospitality Technology offers its annual roundup of the latest property management system releases and upgrades. Cloud computing, iPhone and iPod touch applications and web-based training are just some of the newest vendor offerings.

Point of Service:

Putting a Stop to Shrink

Christina Volpe, Associate Editor

Stopping profit loss at the point of sale is a top priority for many operators. To combat shrink, technologies such as integrated video and biometrics are converging at the POS.

Intelligent Biz:

Back Office Intelligence

Tammy Mastroberte, Contributing Editor

A quick return on technology investments is more important now than ever. Learn how hospitality operators are leveraging back office solutions to save time, boost efficiency, and save capital.

Killer Apps:

Red Roof's Finances Move to the Cloud

Shawn Anderson, Director of Financial Planning and Analysis, Red Roof Inn

After being sold by its parent company in 2007, Red Roof Inn was challenged with setting up its own IT infrastructure and updating many of its core business applications including budget and planning software. Learn how a cloud-based budgeting tool helped in a pinch.

Last Words:

In-Room Tech that's Falling Short

Cihan Cobanoglu

When it comes to guest room amenities, some technologies are considered "must haves" by your guests, while others are considered a nice added benefit. Hotel guests identify the top two amenities that are important to them.

Vantage Point:

Building a Green Culture

Cedric Lemesle, Director of Quality and Environment, Accor North America

Implementing environmentally-friendly practices throughout an entire hotel brand, or even in a few properties, is exciting and will produce long-term financial benefits. Yet, it is not without its challenges. Overcome common sustainability challenges through good employee communication and solid energy management.

Sponsored Research:

Digital Media Showcase: October 2009


From digital signage to interactive kiosks, HT talks about the digital customer touchpoints that are changing the face of hospitality.


2017 Multi-Unit Restaurant Technology Executive Summit