PAST ISSUE

October 2007


Cover Story:

Synergizing IT & Ops

10/01/2007
Abigail A. Lorden • Editor

Boston Market brings innovation to new levels through cross-departmental collaboration

Platforms:

Legislating lunch

10/01/2007
Abagail A. Lorden

While enjoying an entirely devilish flourless chocolate torte over lunch at last month's Restaurant Executive Summit, a conversation sprung up about proposed government legislation that would require restaurants to make nutritional information available to guests; and it doesn't stop there. The push to ban ingredients containing trans-fats is gaining momentum, with legislation proposed in 16 states.

Front Burner:

Breakthrough Restaurants Recognized

10/01/2007

Three restaurant companies were presented with Hospitality Technology's third annual Breakthrough Awards at last month's annual Restaurant Executive Summit.

Dunkin' Standardizes POS

10/01/2007

Dunkin' Brands selects Radiant Systems as the exclusive POS technology provider for its U.S. Dunkin' Donuts restaurants.

InterContinental Hotels Builds WebRes System

10/01/2007

InterContinental Hotels Group announces that during 2008, it will implement a Web-based group reservation solution provided by Passkey in more than 250 hotels

On Property:

11 PMS Innovations

10/01/2007
Nicole Marie Richardson • Contributing Editor

The hotel operator's must-know list of 2007 trends and advancements in property management

Point of Service:

Self-Service Success

10/01/2007
Mary L. Carlin • Contributing Editor

Optimize your kiosk roll-out with these 10 implementation strategies

Service Systems:

Going Mobile

10/01/2007
George Koroneos • Contributing Editor

From guest feedback systems to hostess solutions, restaurants roll out innovative uses for wireless technology

Speed Solutions:

Protecting Payments

10/01/2007
Tim Clark • Contributing Editor

The hospitality industry continues to grapple with payment industry security standards

Intelligent Biz:

Breaking Down the Fudge Factor

10/01/2007
Lisa Terry • Contributing Editor

Restaurants apply analytics to take the guess work out of food preparation

Last Words:

Getting guest feedback

10/01/2007
Cihan Cobanoglu

University tests the tools for measuring restaurant guest satisfaction

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