PAST ISSUE

November-December 2011


Cover Story:

POS Software Trends 2012

12/12/2011
Abigail A. Lorden, Editor-in-Chief/Tammy Mastroberte, Contributing Editor

HT covers all things relevant to your POS in 2012. Leading point-of-sale software developers recap the advancements they've made to their platforms this year, and share their innovation plans for 2012. Plus, HT reveals the results of the POS Reader Survey for must-have features.

Platforms:

Watching Mobile Wallet this Holiday Season

12/19/2011
Abigail A. Lorden, Editor-in-Chief

Mobile technology has shaped the consumer shopping and dining experience. With many top brands now testing out mobile wallet, by this time next year the POS may be redefined even more.

Property Wide:

Hotels Tap Tech for Loss Prevention

12/19/2011
Lin Grensing-Pophal, Contributing Editor

Hotels are finding new and innovative ways to prevent loss: from RFID tagging to inventory management; from room locking technology to surveillance solutions, hotels tap tech to protect not only their assets, but also their guests. 

Intelligent Biz:

Integration Update 2011: Slow but Steady

12/19/2011
Lisa Terry, Contributing Editor

HT takes an inside glimpse at the realities of hotel system integration, including vendors' top challenges, cloud computing and much more.

Killer Apps:

Nordic Choice Puts Guestroom Access on Mobile Phones

12/19/2011
Thomas Westergaard, SVP Comfort Hotels, Nordic Choice Hotels

Oslo hotel is the first in the Choice network to enable guestroom lock access via any mobile phone, regardless of model or carrier.

Last Words:

Could QR Codes be the New Comment Card?

12/19/2011
Cihan Cobanoglu, Ph.D., CHTP

You are eager to provide a service; some quests are equally willing to give feedback. Prompt guests to provide feedback through QR codes for higher response rates.

Vantage Point:

Tips for Choosing a Social Media Monitoring Tool

12/19/2011
Bill Freeman, Founder FreemanGroup

Third-party providers will promise to safeguard your brand, but you should ask the right questions before agreeing to sign on the dotted line.

Supplement/Report:

2011 Labor Technology Showcase

12/19/2011

HT provides an overview of leading technologies that help hotels and restaurants to maximize employee satisfaction, and increase business efficiency.

2012 Lodging Technology Study

12/19/2011

HT's annual Lodging Technology Study covers trends, challenges, and priorities across a range of topics, including budgets and business drivers, in-room tech priorities, property management and back-of-house, and front-of-house tech.

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