November-December 2010

Cover Story:

POS Software 2011

Christina Volpe, Associate Editor & Vicki Powers, Contributing Editor

Hospitality Technology surveys more than 300 foodservice and lodging executives to pinpoint the platform innovations that matter most to them, as well as their 2011 POS purchasing plans. Meanwhile, POS vendors recap their biggest software innovations from 2010, and offer a sneak peak at the technologies and big-picture trends that are expected to make waves in the year ahead.


Tipping Point for Tableside

Abigail A. Lorden, Editor-in-Chief

Is the tide finally turning for tableside ordering and payment technology in the United States? Learn why menu labeling and form factor are helping to drive tableside POS acceptance.

On Property:

I.T. Integration: Embraced by Some, Stalled by Others

Lisa Terry, Contributing Editor

For several years, hoteliers and technology vendors alike have been working toward a more integrated world when it comes to their technology systems. HT talks to hotel operators and Hotel Technology Next Generation (HTNG) to determine their biggest integration hurdles and what is being done to overcome them.

Intelligent Biz:

Hyatt's CIO on Cloud Computing

Abigail A. Lorden, Editor-in-Chief

In this exclusive Q&A, Mike Blake, CIO for Hyatt Hotels & Resorts, reveals cloud technology's role in helping streamline communications for its 40,000 "deskless" workers, plus gives insights into the company's overall technology strategy.

Killer Apps:

Buffalo Wild Wings Realigns Derailed Keg Counts

Brian J. Carmody, Chief Operating Officer, JK&T Wings

Learn how Buffalo Wild Wings was able to achieve a 97% yield through the use of a draft beer monitoring platform that compares exact ounces of beer poured with the number of 'rings" on the restaurant's POS system in real-time.

Last Words:

PCI 2.0: What's Changed

Cihan Cobanoglu

Version 2.0 of the Data Security Standards does not introduce any major new requirements, but it does offer a hefty dose of needed clarification. Learn what's new.

Vantage Point:

Don't Let PCI Overshadow Complete Network Security

Robby Loyed, IT Manager, Carlisle Corporation

PCI compliance is a must-do, but true network security addresses field support and Wi-Fi. Wendy's franchisee Wendelta, a subsidiary of the Carlisle Corporation, explains.


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