PAST ISSUE

May 2013


Cover Story:

How a Digital Culture Gave Red Mango Ground-Breaking Buzz

05/08/2013
Dorothy Creamer, Managing Editor

Using social media to drive business is no longer a new concept, but when it's used to generate buzz for a brand that hasn't even broken ground yet, that is truly forward-thinking. HT talks to Daniel Kim, founder of Red Mango USA, about how he envisioned a bold new future for frozen yogurt, not only through product development but by creating a digital culture that would appeal to the unique and devoted customers the company was cultivating through social media channels and loyalty programs.

Platforms:

Fave Tweets from MURTEC and HTF

05/08/2013
Abigail A. Lorden, Editor-in-Chief

The Twitterverse was buzzing at HT the last few months with two out of three major events taking place in March and April. Here we recap some of the best social buzz that had attendees at MURTEC and the Hotel Technology Forum talking, posting, liking, and re-tweeting.

Property Wide:

Website Design for Modern Travelers

05/08/2013
Jennifer Goforth Gregory, Contributing Editor

In a rapidly evolving e-commerce landscape, hotels must continually evaluate their websites to remain relevant and convert site surfers into overnight guests. HT offers best practices to optimize websites by combining design basics with technology that integrates social and mobile components.

Vantage Point:

Exploit Your Systems for Full ROI

05/08/2013
Glenn Withiam, director of publications, Cornell Center for Hospitality Research

Cornell Center for Hospitality Research identifies 48 behaviors that help hoteliers max-out investment returns.

HT Events:

MURTEC 2013: A Hub of Innovation for Foodservice

05/08/2013
Dorothy Creamer, Managing Editor

More than 550 restaurant executives and technology solution providers came together for networking and education at the 18th annual MURTEC. HT recaps the event with photos, outtakes from sessions, and attendee take-a-ways.

Executive Insight:

The Growing Security Threat from Mobile Devices

05/08/2013

Fortinet's Kevin Flynn talks about the impact that consumer mobile devices are having on networks, and it's not all about bandwidth. There's a growing security threat that the industry will have address. Flynn shares strategies that can provide secure networking for customers with simplified more affordable management for businesses.

Point of Sale:

What's New in POS Hardware

05/08/2013
Tammy Mastroberte, Contributing Editor

In this annual round-up of new POS hardware, HT gathers details and tech specs on many of the latest releases to hit the market, from terminals and mobile tablets to printers and customer displays. New releases focus on compact, energy-efficient and durable design.

Supplement/Report:

2013 Security Showcase

05/08/2013

With the ever-changing payment landscape, security is a top concern for hospitality operators. In an increasingly mobile culture there are more touchpoints than ever that need protection from data breaches. This report highlights several of the latest additions to the security landscape that run the gamut from wireless networks, tokenization, encryption, and PCI requirements.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference