PAST ISSUE

May 2006


Cover Story:

Forever Young

05/01/2006
Reid A. Paul • Editor-in-Chief

Increasingly, technology shapes the customer experience at McDonaldÃ.‚¬™s

Platforms:

Band Wagonesque

05/01/2006
Reid A. Paul • Editor-in-Chief

If you want to get any attention or get a project approved these days, there is one sure trick: frame it around collaboration.

Front Burner:

Carl's Jr., La Salsa Get Automated

05/01/2006

Restaurant chains Carl's Jr. and La Salsa Fresh Mexican Grill are optimizing system-wide food purchasing by implementing Instill's Food Spend Management solution in its locations.

Great Wolf Lodge Gets Smart with RFID

05/01/2006

Great Wolf Lodge in Poconos, Pennsylvania, is providing resort guests with enhanced services including hotel room keyless entry, cashless payment options, automated access to lockers and arcade token dispensers.

Special Events

05/01/2006

In restaurants, the point of service is the place where guests, employees and technology converge. Managing that interaction is a central challenge and concern for growing restaurant companies.

Killer Apps:

Taking Advantage of TV

05/01/2006
Ed Rubinstein • Contributing Editor

Hotels embrace new possibilities for video on demand

Feature Stories:

Internal Communication

05/01/2006
Vicki Powers • Contributing Editor

Portals keep operators connected to their franchise partners

Kitchens on Display

05/01/2006
Lindsay Elkins • Assistant Editor

Kitchen systems boost efficiency, communication and service

The New Space Race

05/01/2006
George Koroneos • Contributing Editor

Satellite now a managed network solution

The Power of One

05/01/2006
Lisa Terry • Contributing Editor

Integrated platforms streamline resort operations

LIVE EVENTS

2014 Restaurant Executive Summit