May 2005

Cover Story:

Vision 2010

Reid A. Paul, Editor-in-Chief

Industry leaders share their thoughts on the future of restaurant and lodging technology


The Vision Thing

Reid A. Paul, Editor-in-Chief

Often it seems visionaries get a bad rap. On television at least, visionaries are typically portrayed as kooks, one small step from mass murderers. In these cases, seeing into the future is portrayed as more a curse or a delusion than a necessary skill. We at Hospitality Technology, take quite a different view. To our minds, the 2005 Hospitality Visionaries serve an essential role helping us all map the future of our industry.

Front Burner:



Hotel Technology Next Generation (HTNG) announces the results of the elections for its Board of Directors and Officers.

Arby's Franchise Sybra Goes Extra-Terrestrial


Sybra, Arby's second largest franchise, announces that it will use Spacenet ( Connexstar broadband satellite network to provide broadband service to its 237 Arby's restaurants.

La Quinta Improves 'Look to Book'


In an effort to improve website design and analytics, La Quinta taps WebTrends 7 On Demand ( for its La Quinta, Baymont Inns and Woodfield Suites branded websites.

On Property:

Redefining Service

Ed Rubinstein, Contributing Editor

Hotels turn to self-service for better customer service

Point of Service:

Impact Printers

Lisa Terry, Contributing Editor

With the many elements it takes to operate a successful hospitality enterprise, the printer doesn't always come first to mind. But the right match of printer to application can give a bustling business just the edge it needs to boost productivity, sales and customer satisfaction.

Speed Solutions:

Kitchen Critical


Next time you visit a restaurant, don't be surprised to see more than a chef in the kitchen. While most CIOs are not known for their cooking abilities, increasingly they are stepping into the kitchen to help install new technologies to boost speed and efficiency in the kitchen.

Intelligent Biz:

Back Office Tool Box

Reid A. Paul, Editor-in-Chief

Big Burrito restaurants upgrades its accounting financials for enterprise control

Three S's:

VPN Virtues

George Koroneos, Contributing Editor

Virtual-private networks take off across hospitality

Feature Stories:

A Gift to be Simple

Reid A. Paul, Editor-in-Chief

HT talks to restaurateurs to find out what is beyond the explosive growth of gift card programs

Lodging Leaders Connect


More than one hundred hotel executives came together recently at the inaugural Hotel Technology Forum (HTF) to discuss and debate systems integration, guest-room amenities and guest-recognition technologies among a host of other topics. Held at the Bellagio Hotel casino in Las Vegas, HTF took place in conjunction with Hotel Technology Next Generation's (HTNG) first annual conference.


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