March 2011

Cover Story:

Industry Speak

Abigail A. Lorden, Editor-in-Chief

Hospitality Technology taps the collective wisdom of its Editorial Advisory Board to get the answers to many of your, and our, burning questions. This group of hotel and restaurant executives offers perspectives on the industry's pace of recovery, emerging technologies to watch, top challenges for the year ahead, and more.


Restaurants Rebound

Abigail A. Lorden, Editor-in-Chief

If the phrase that characterized 2010 was "flat is the new up" then "cautiously optimistic" is the attitude in 2011. Here's why.

Front Burner:

What Android’s Rise Means to Hospitality


With so many operators and vendors focused on releasing applications designed for the iPhone, new data suggests that equal consideration for developing Android-specific applications should be given.

Point of Service:

What's new in POS Hardware?

Tammy Mastroberte, Contributing Editor

This technology round-up looks at the latest releases in POS hardware. Smaller-footprint terminals, energy-saving printers, and mobility are just some of their latest offerings.

Property Wide:

2011 Guestroom Tech Trends

Christina Volpe, Associate Editor

In its annual trend report, HT looks at some of the top consumer trends and technology advancements impacting the guestroom experience. This year, it's all about energy management, mobile phone integration, television content and the iPad.

Killer Apps:

Closing the Bar Tab Gets 'Smart'

Jason Steward, General Manager, Kung Fu Saloon

What's Kung Fu Saloon's secret to closing bar tabs faster at the end of the night? How about a smartphone application that is also helping to boost revenue by 10 to 15 percent?

Last Words:

The Benefits of Menu Labeling

Cihan Cobanoglu, Ph.D., CHTP

Menu labeling compliance may have its initial pains, but restaurants are poised to benefit from a number of long-term gains, including better inventory control.

Vantage Point:

Solving the Self-service Dilemma

Thomas Westergaard, Senior Vice President, Nordic Choice Hotels

A mixed self-service model may settle the debate that pits technology against the quality of the human touch. Thomas Westergaard, senior vice president for Nordic Choice Hotels explains how such a model benefits both guests and hotels.


2011 Restaurant Technology Study: An Industry on the Upswing


After years of struggling in a negative business environment, restaurant IT investment is back, and with a laser-sharp focus on productivity, efficiency and cost control. Operators reveal how IT decisions are being made, top POS features and more.


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