 In This Issue
March 2005 |
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| Magazine Sections |
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| Cover Story: |
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| Lean, Mean and Friendly's |
| 03/01/2005 |
| Author: Reid A. Paul, Editor-in-Chief |
| The family-dining chain reinvents and refocuses itself for the next 70 years |
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| Platforms: |
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| A Field of Dreams |
| 03/01/2005 |
| Author: Reid A. Paul, Editor-in-Chief |
| Increasingly hospitality companies are finding that homegrown applications are a two-edged sword. |
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| Front Burner: |
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| Red Lobster Hooks Seafood Lovers Online |
| 03/01/2005 |
| How important is your restaurant's website? |
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| Seeing Visionaries |
| 03/01/2005 |
| When you look into the tea leaves, what do you see? |
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| Starwood Launches Megawatt Project |
| 03/01/2005 |
| Starwood Hotels & Resorts Worldwide has entered into a Master Energy Services Agreement (MESA) with Alliance Star Energy, a joint venture between FuelCell Energy and Alliance Power. |
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| Test Kitchen: March 2005 |
| 03/01/2005 |
| Sometimes big things come in little packages.
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| On Property: |
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| Opening Architecture: March 2005 |
| 03/01/2005 |
| Author: Mary Carlin, Contributing Editor |
| As systems proliferate, hotels looks to improve integration
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| Point of Service: |
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| Peripheral No More |
| 03/01/2005 |
| Author: Abigail A. Lorden, Assistant Editor |
| Printers, biometric readers and other add-ons become the focus of better service and improved efficiency
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| Speed Solutions: |
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| Can You Hear Me NOW? |
| 03/01/2005 |
| Author: Lisa Terry, Contributing Editor |
| Ten seconds doesn't sound like a long time, until you multiply it by the number of cars visiting your drivethru at lunchtime. Then, ten seconds can mean higher revenue, more accurate orders and more satisfied customers. |
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| Killer Apps: |
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| Consider It Done |
| 03/01/2005 |
| Author: By Brian Smith, Guest Contributor |
| Gaylord call center strategy boosts guest services
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| Three S's: |
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| Safe and Secure |
| 03/01/2005 |
| Author: Sherree Geyer, Contributing Editor |
| More and more operators look for fast and secure always-on connections |
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| Feature Stories: |
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| Credit Report |
| 03/01/2005 |
| Author: Abigail A. Lorden, Assistant Editor |
| Wireless payment and security standards simplify transactions |
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