June 2014

Cover Story:

Hotel Visionary Awards 2014

Abigail A. Lorden, Editor-in-Chief and Dorothy Creamer, Managing Editor

In the competitive lodging and travel industry, hotel operators are seeking innovative ways to drive business and enhance the service they provide to guests. Technology is increasingly becoming a key differentiator. Hospitality Technology has selected three lodging operators to honor with 2014 Hotel Visionary Awards. Red Lion Hotels for its inspired website and booking channel, La Quinta Inns & Suites for its performance management solution, and Mandarin Oriental for its physical IT test lab that mimics an actual guest room. This month's cover story offers exclusive interviews and profiles of each award-wining initiative.


What's in a Visionary?

Abigail A. Lorden, Editor-in-Chief

As HT profiles the winners of the 2014 Hotel Visionary Awards, our own editor-in-chief Abigial Lorden offers her take on what it means to be a "visionary."

Property Wide:

How Hotels are Keeping Pace with the Bandwidth Curve

Tammy Mastroberte, Contributing Editor

Hotel executives discuss the solutions they are using to provide robust, secure connectivity for both guest-facing and back-office networks across property.

Vantage Point:

6 Ways to Win Loyalty in a World of OTAs

John Lilley, John Lilley Consulting, Advisor to Aspen Skiing Company

Aspen Ski Company advisor shares how hotels, resorts can build a digital strategy that encourages guests to book direct.

HT Events:

The Hotel Tech Forum 2014 Puts Spotlight on Connectivity & Engagement

Abigail A. Lorden Editor-in-Chief Dorothy Creamer Managing Editor

The 10th annual Hotel Technology Forum offered insights and valuable networking opportunities centered around the themes of loyalty, connectivity and integration. Here HT recaps just a few of the many highlights from HTF 2014.

Executive Insight:

Guest-tek to Focus on Service & Support Following iBahn Buyout

HT Magazine

In March of 2014, Calgary, Guest-tek finalized its acquisition of major rival, iBAHN for $13M. For nearly two decades the companies competed as providers of network technology and interactive solutions for the global hospitality industry. With the acquisition, Guest-tek has effectively doubled in size and its customer base to more than 3,500 hotels in 85 countries. As the acquisition proceeds, HT talks to Arnon Levy, CEO of Guest-tek, about how the company will manage merging operations, and what products and services hoteliers can expect.

Point of Sale:

Detect & Deter Theft in Restaurants

Jennifer Goforth Gregory, Contributing Editor

Loss prevention technology can help restaurants stop theft before it starts. Restaurant operators discuss their strategies for implementing a comprehensive loss prevention program.


2014 Point of Sale Tech Showcase

HT Magazine

Restaurants spend a third of their total IT budgets on POS technology, and the market is hot for new investments. Within the next two years, 35% of restaurants plan to replace their POS. This POS showcase keeps buyers up-to-date on new hardware and software releases, including: mobile POS; all-in-one units; cloud-based POS; POS integration and more. (Sponsored)


2017 Multi-Unit Restaurant Technology Executive Summit