June 2006

Cover Story:

RF Indeed!

Reid A. Paul • Editor-in-Chief

Great Wolf is making waves with its new wallet-less solution for guests.


It's All Fun and Games...

Reid A. Paul • Editor-in-Chief

How much should one pay for fun and what is the return on investment?

Front Burner:

Regent On-Board with Credit Cards


Passengers of the Regent Seven Seas Cruises' vessels can now make on-board credit card authorizations via a Southern DataComm ( and Micros Fidelio ( Cruise Systems solution.

On Property:

The Contenders

Nicole Marie Richardson • Contributing Editor

In the world of hotel management the words property-management system (PMS) have taken on a whole new meaning in the last decade. There was a time when the functionality of the PMS was limited and its greatest value was in how it managed a property. Now, many times the greatest value in a PMS is how it does everything else.

Point of Service:

The Wireless Touch

Vicki Powers • Contributing Editor

Casual restaurants adopt wireless POS with service in mind.

In-Room Advantage:

Commodity Markets

William Atkinson Contributing Editor

The value of high-speed Internet access depends on the hotel location.

Killer Apps:

The Next Wave of VoIP: Hotel operators reduce costs and satisfy guests

Lindsay Elkins • Assistant Editor

As Voice over Internet Protocol (VoIP) begins to shift toward becoming a mainstream technology, hotels are taking advantage of the service in guestrooms and call centers to reduce telecom costs and increase guest service.


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