June 2005

Cover Story:

Rock Solid Support

Reid A. Paul, Editor-in-Chief

RockResorts puts IT to work for the business

Front Burner:

Marriott Commits to HDTV in Guestrooms


Marriott International announces that hotels now have the option to install flat-panel, digital HDTVs in guest rooms and lounges.

Ravens Score New Point of Sale Solution


The Baltimore Ravens of the National Football League have partnered with Micros Systems ( to implement Micros 9700 Hospitality Management System throughout the stadium's 130 plus food and beverage outlets, including the stadium concession outlets and the club level.

Research: June 2005


According to a new study released today by IHL Consulting Group, the point-of-sale (POS) terminal market for North American restaurateurs and hospitality providers continued to boom in 2004 with 11 percent annual unit growth and spending of $2.3 billion on POS hardware, software and services.

Scoring POS


Now that summer is upon us, it is time to pick out your summer reading.

Point of Service:

The Sky is the Limit

George Koroneos, Contributing Editor

Wireless point of sale pushes into uncharted territories

Speed Solutions:

Wireless Wave Rolls On: June 2005

Ed Rubinstein, Contributing Editor

It wasn't too long ago that long distance calling cards and cell phones spelled doom for the telecom revenues of hotels, relegating in-room telephone usage for intra-property communications and wake-up calls.

Killer Apps:

See and Be Seen


Restaurant operators are taking advantage of remote monitoring for peace of mind

Three S's:

The Franchise Friend

Vicki Powers , Contributing Editor

Broadband connections are redefining restaurant communications

Feature Stories:

Untapped Potential

Cihan Cobanoglu, Pelin Dede • Guest Contributors

The age of the e-commerce is here to stay. Now, in its fourth year, the 2005 Hospitality Technology Restaurant e-Commerce Study in conjunction with the University of Delaware finds that once again, while the industry has taken great strides in design and content of its online presence, there is much work to be done.


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