PAST ISSUE

July-August 2008


Cover Story:

Green Hotels

08/10/2008
George Koroneos

No matter where you look these days, everyone is talking about "Going Green." Hotels across the nation are beginning to get in on the trend by initiating a multitude of eco friendly IT measures, from using in-room climate controls to installing virtual desktops using thin-client computers. Hospitality Technology sits down with these earthy innovators to bring you the technology that will reduce not only your carbon footprint, but your bottom line as well.

Platforms:

Fighting for Loyalty

08/10/2008
Abigail A. Lorden

Don't make your guests go deal shopping. In the current climate of economic uncertainty, savvy hospitality operators are giving their loyalty incentive programs an innovative and customizable boost, which can be just the push your guests need to book their reservation with you now, and six months down the road.

Front Burner:

Hotels, Restaurants Slowly Recognizing Consumer Interest in Self-Service

08/10/2008

Despite the growing public interest in using self-service technology, hospitality operators remain slow to adopt the growing technology. In this annual study, Hospitality Technology surveyed leading hospitality operators as well as consumers, for their reasons and concerns for adopting this technology.

On Property:

PMS Innovations

08/10/2008
Christina Volpe

The latest in property management solutions are not only innovative but sure to raise the industry bar. Web capabilities, customizable systems, and SMS messaging are among the latest in PMS capabilities.

Point of Service:

Next: The New Generation of POS

08/10/2008
Lisa Terry

Tried and true POS solutions are seeing major deployments with the goal of building systems flexible enough to exceed your wildest imagination. With that in mind, developers are turning to innovations such as Java, Open Source, and others to meet their goal.

Service Systems:

Managing Tables & First Impressions

08/10/2008
Tim Clark

The latest generation of table management systems promises a new level of sophistication and accountability when it comes to seating guests and turning tables. Insiders share the latest and greatest solutions.

Killer Apps:

Lion and Rose Pub Caters to the Disabled with Talking Menus

08/10/2008
James MacKay, Vice President of Operations, The Lion & Rose Pub

When searching for a solution that would provide their visually-impaired patrons with an answer to their menu reading troubles, the Lion and Rose Pub came across a new portable device that tells them exactly what is on the menu.

Last Words:

Management by Exception

08/10/2008
Cihan Cobanoglu

Business intelligence offerings that incorporate exception-based reporting tools are a growing trend in the industry these days, and for good reason. Deliveries of high returns in areas like labor management, compliance, loss prevention, service reparation, and IT support are just a few of the practical returns.

Vantage Point:

High Speed Internet Access: From Free to Fee

08/10/2008
Mike Uwe Dickersbach

As guest usage evolves for HSIA applications that require larger bandwidths, hoteliers are faced with the decision of charging their guest for Internet access in order to battle the cost of updating their broadband. Will your hotel eat the costs or ask guests to pay a free for the once free amenity?

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