PAST ISSUE

January-February 2013


Cover Story:

2013 Industry Outlook

02/13/2013
Abigail A. Lorden, Editor-in-Chief

HT's Editorial Advisory Board, comprised of hospitality executives from a diverse mix of industry segments, offers their insights into what challenges and opportunities are emerging in technology for 2013.

Platforms:

What's Hot and Not in Hospitality for 2013

02/13/2013
Abigail A. Lorden, Editor-in-Chief

Cloud computing and high-speed internet access are two hot button issues that will be shaping the hospitality industry in 2013. How operators choose to address these key points will have major implications in how businesses function and ultimately turn profits.

Point of Service:

Benefits of Online Ordering Go Beyond Increased Sales

02/13/2013
Lin Grensing-Pophal, Contributing Editor

Restaurant owners are embracing online ordering capabilities to appeal to a new generation of diners who have come to expect it as an option. Operators are finding the benefits go beyond mere convenience, however, as web ordering systems help to expand reach and offer valuable customer analytics.

Property Wide:

How Hospitality Can Solve Cellular Connectivity Issues

02/13/2013
Jim Romeo, Contributing Editor

With most guests carrying smartphones, being able to provide ample WiFi coverage and cellular connectivity is a premium concern for operators. Hotel technologists weigh in on options for boosting connectivity and offer tips for upgrading signal strength.

Intelligent Biz:

Tech Secrets Behind Revenue Management Success

02/13/2013
Dorothy Creamer, Managing Editor

Revenue managers have a decidedly difficult task in deciphering all the data that will lead to the best revpar possible. Modern technology is an invaluable tool in helping make this task less of a guessing game and more of a science. Several top properties' revenue managers talk about the solutions that they utilize to maximize rates and bookings.

Vantage Point:

Steps to Create an Effective BYOD Management Plan

02/13/2013
Jeffrey Stephen Parker, CHTP, VP of Technology, Stout Street Hospitality/Magnolia Hotels

With Bring Your Own Device (BYOD) emerging as an option for mobile workplaces, the hospitality space today is facing a rash of security risks. VP of technology for Stout Street Hospitality, Jeffrey Stephen Parker, offers some best practices for operators looking to implement a BYOD policy.

Executive Insight:

Waitlisting App Offers Answer to Overcrowded Restaurants

02/13/2013

NoshList CEO, Craig Walker, gives the inside scoop on a free waitlist solution that texts guests when their table is ready. The service helps restaurants quote better wait times, and provides a variety of detailed analytics.

Point of Sale:

Benefits of Online Ordering Go Beyond Increased Sales

02/13/2013
Lin Grensing-Pophal, Contributing Editor

Restaurant owners are embracing online ordering capabilities to appeal to a new generation of diners who have come to expect it as an option. Operators are finding the benefits go beyond mere convenience, however, as web ordering systems help to expand reach and offer valuable customer analytics.

Supplement/Report:

2013 New Tech Showcase

02/13/2013

HT profiles new hardware and software solutions from a variety of vendors. Download the 2013 New Tech Showcase for more information on these high-impact products and solutions which include: the latest in POS and payments; new mobile workforce management platforms; back-office and enterprise solutions; a video wall solution; mobile hostess systems; and a guest experience platform.

LIVE EVENTS

2014 Restaurant Executive Summit