January-February 2011

Cover Story:

2011 Resolutions: Freshen your Focus

Abigail A. Lorden, Editor-in-Chief

If your New Year's resolutions typically loose their “umph" by Groundhog Day, maybe it’s because the shadow of their past is haunting them. This year, HT offers a fresh approach to four technology projects that have been on many executives’ to-do lists for too long: menu labeling, social media, PCI, and table-side ordering and payment.


HT Freshens Up

Abigail A. Lorden, Editor-in-Chief

This year marks a number of fresh approaches at HT magazine, including a new look to the magazine and a more personalized experience on

Point of Service:

Greening Your POS

Lisa Terry, Contributing Editor

Hospitality operators looking to boost their operation’s green commitment should look at new point-of-sale technology. Hardware advancements, such as energy-efficient processors, plus innovative best practices help operators to conserve cash and natural resources.

Property Wide:

Will Guestroom Locks Ever Get Smart?

Tammy Mastroberte, Contributing Editor

From magnetic stripes and RFID, to cell phones and networked, wireless controls, Hospitality Technology shines a light on current guestroom locking options to determine how they are impacting access to U.S. hotel rooms.

Intelligent Biz:

Tales of PMS Success

Christina Volpe, Associate Editor

Executives from the Mammoth Mountain Ski Area and the Margaritaville Beach Hotel share how property management system standardization and integration helped their properties to achieve significant returns.

Killer Apps:

Digital Menus Grab Attention

Robert Lopez, Co-Owner/Operator, JMJ-LLC

Can digital menu boards significantly drive sales? Learn how JMJ-LLC Wendy's McCarran International Airport location was able to not only grab customer attention, but significantly influence menu item purchases thanks to an all-in-one solution.

Last Words:

Customers to Websites: Don’t Share my Data!

Cihan Cobanoglu, PhD.

A new study from the University of South Florida Sarasota-Manatee and Oklahoma State University identifies customers' top e-commerce concerns, plus how hospitality companies can improve online interactions to boost loyalty.

Vantage Point:

Are We in the Cloud Decade?

Nick Price, CIO, Mandarin Oriental

Nick Price, CIO for Mandarin Oriental, explains why hospitality's move to the cloud is inevitable.

Sponsored Research:

2011 New Tech Showcase


HT's annual New Tech Showcase looks at the latest products impacting the hospitality industry in 2011.


2017 Multi-Unit Restaurant Technology Executive Summit