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 In This Issue
 January-February 2010
Magazine Sections
Cover Story:
POS Software Trends 2010
02/11/2010
Author: Abigail A. Lorden, Editor-in-Chief
In its most comprehensive point of sale software coverage of the year, Hospitality Technology presents the results of its reader survey on top POS technology. The results of a reader survey on top POS technologies reveal the most interesting platform innovations to their companies this year, along with their 2010 purchasing plans. Meanwhile, POS vendors offer trend predictions and uncork their technology development plans for your POS software in the year ahead.
Platforms:
An Eventful Year
02/11/2010
Author: Abigail A. Lorden, Editor-in-Chief
Last year may have been a tough one for hospitality, but 2010 offers some promise. Stellar attendance for HT's spring events is a sure indicator that food and lodging companies are on the mend, thanks to attendees' overwhelming willingness to get out there and book travel.
Front Burner:
Don't be Fooled: 99th National Retail Federation Show Includes Hospitality
02/11/2010
The National Retail Federation Big Show may be primetime for retail technology vendors, but hotel and restaurant operators shouldn't be fooled. Hospitality-applicable offerings including point of sale products, green technologies and more were in abundance.
On Property:
How to Make a Green Comeback in 2010
02/11/2010
Author: Christina Volpe, Associate Editor
The lodging industry's commitment to sustainability may have been side-lined for the most part in 2009, but "green" hotel projects are expected to be a high priority in the year ahead. Green operators discuss the top strategies and innovations that are working for them, plus some insight into future eco-friendly innovations.
In-Room Advantage:
5 Guest Room Tech Trends
02/11/2010
Author: George Koroneos, Contributing Editor
Find out which in-room technology trends will have the most impact on guest satisfaction and your bottom line. Next-gen game consoles, in-room concierge systems and high-def content are just some of the solutions that are expected to "wow" guests.
Killer Apps:
Hotel Management from Home
02/11/2010
Author: Bill Peters, VP of Reservations Services and Marketing Development, Outrigger Enterprises Group
Hosted call center software applications allow Outrigger to support a full range of reservation methods including phone, email, and Internet live chat; in addition to a "home shoring" solution, making it possible for employees to work from home.
Last Words:
Get Social, or Get Left Out
02/11/2010
Author: Cihan Cobanoglu
Though social networking tools are powerful customer engagement tools, they must be well planned and carefully implemented to avoid pitfalls. Learn top strategies for social networking success.
Vantage Point:
Winning with Mixed Marketing
02/11/2010
Author: Heather Neary, Chief Marketing Officer, Auntie Anne's, Inc.
A mixed marketing campaign that aligns electronic initiatives with front-line employees may be the right combination needed to better engage customers. Auntie Anne's chief marketing officer explains why.
 


Profiling the Restaurant of the Future Profiling the Restaurant of the Future
4/24/2013
The restaurant industry is rapidly changing as consumers have unprecedented abilities to drive their engagement with quick service and casual restaurants. Find out what technologies will give restaurants a competitive advantage in this future-looking whitepaper.



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2013 Security Showcase 2013 Security Showcase
5/8/2013
With the ever-changing payment landscape, security is a top concern for hospitality operators. In an increasingly mobile culture there are more touchpoints than ever that need protection from data breaches. This report highlights several of the latest additions to the security landscape that run the gamut from wireless networks, tokenization, encryption, and PCI requirements.
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Wi-Fi & the Bottom Line: Forrester Measures Impact of Connectivity on Hotel Guest Satisfaction & Staff Productivity
6/6/2013 2:00:00 PM (EST)
Moderator:
Abigail Lorden, Editor-in-Chief, Hospitality Technology
Panelists:

Andre Kindness, Principal Analyst - Infrastructure & Operations Professionals, Forrester Research, Inc.
Tom Moore, Director of Hospitality Industry Solutions, Motorola Solutions
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