PAST ISSUE

January-February 2010


Cover Story:

POS Software Trends 2010

02/11/2010
Abigail A. Lorden, Editor-in-Chief

In its most comprehensive point of sale software coverage of the year, Hospitality Technology presents the results of its reader survey on top POS technology. The results of a reader survey on top POS technologies reveal the most interesting platform innovations to their companies this year, along with their 2010 purchasing plans. Meanwhile, POS vendors offer trend predictions and uncork their technology development plans for your POS software in the year ahead.

Platforms:

An Eventful Year

02/11/2010
Abigail A. Lorden, Editor-in-Chief

Last year may have been a tough one for hospitality, but 2010 offers some promise. Stellar attendance for HT's spring events is a sure indicator that food and lodging companies are on the mend, thanks to attendees' overwhelming willingness to get out there and book travel.

On Property:

How to Make a Green Comeback in 2010

02/11/2010
Christina Volpe, Associate Editor

The lodging industry's commitment to sustainability may have been side-lined for the most part in 2009, but "green" hotel projects are expected to be a high priority in the year ahead. Green operators discuss the top strategies and innovations that are working for them, plus some insight into future eco-friendly innovations.

In-Room Advantage:

5 Guest Room Tech Trends

02/11/2010
George Koroneos, Contributing Editor

Find out which in-room technology trends will have the most impact on guest satisfaction and your bottom line. Next-gen game consoles, in-room concierge systems and high-def content are just some of the solutions that are expected to "wow" guests.

Killer Apps:

Hotel Management from Home

02/11/2010
Bill Peters, VP of Reservations Services and Marketing Development, Outrigger Enterprises Group

Hosted call center software applications allow Outrigger to support a full range of reservation methods including phone, email, and Internet live chat; in addition to a "home shoring" solution, making it possible for employees to work from home.

Last Words:

Get Social, or Get Left Out

02/11/2010
Cihan Cobanoglu

Though social networking tools are powerful customer engagement tools, they must be well planned and carefully implemented to avoid pitfalls. Learn top strategies for social networking success.

Vantage Point:

Winning with Mixed Marketing

02/11/2010
Heather Neary, Chief Marketing Officer, Auntie Anne's, Inc.

A mixed marketing campaign that aligns electronic initiatives with front-line employees may be the right combination needed to better engage customers. Auntie Anne's chief marketing officer explains why.

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