January-February 2005

Cover Story:

Global Positioning

Reid A. Paul, Editor-in-Chief

Hyatt International puts IT to work in its new global strategy The strategy is to create a unified platform for Hyatt in one organizational structure.


Disaster Recovery Redux

Reid A. Paul, Editor-in-Chief

Two thousand and four was another hard year for travel and tourism.

Front Burner:

Metromedia Plugs In to Broadband VPN


Metromedia Restaurant Group is current rolling out a new virtual private network (VPN) to its 315 company-owned Bennigan's, Steak and Ale, and Ponderosa Steakhouse restaurants, replacing the dial-up system currently in use.

Research Report


According to "De-Mystifying Distribution" a study produced by HSMAI (Hospitality Sales and Marketing Association International), hotel companies need to develop a comprehensive strategy for online distribution, and quick.

Test Kitchen: January 2005


Tablet PCs have been the "next big thing" in computing.

On Property:

At Your Service

Mary Carlin Contributing Editor

At Caesars Lake Tahoe, owned by Caesars Entertainment, gaming is no longer the key reason to visit. Sightseeing is now number one, according to exit interviews and guest surveys.

Point of Service:

Point of Return

Lisa Terry, Contributing Editor

Restaurants balance form and function to get the right return on their POS systems

Speed Solutions:

The Price Is Right

Nicole Marie Richardson, Contributing Editor

Hotels and restaurants may not agree on price, but they do agree that HSIA is worth every penny

Killer Apps:

Influencing Value-Added IT

Luke Mellors Guest Contributor

Transforming IT from a burden to a boon for hotels

Vantage Point:

Making IT Matter

Gabe Piccoli, Guest Contributor

IT can be strategic when used appropriately

Three S's:

Fast. Fresh. Connected.

Reid A. Paul, Editor-in-Chief

Hospitality Technology quizzes VP IT Floyd Goldberg about Fazoli's VSAT satellite roll out

Feature Stories:

Will QSRs Kill the Cash Cow?

George Koroneos, Contributing Editor

More and more restaurants are embracing high-speed connections for fast credit and better service