More home-screen functionality, social features, customizable appearance and reporting help restaurants and retailers tailor apps and improve customer engagement.
New service on Marriott mobile app allows travelers to instantly connect with 500 hotels worldwide.
The mobile invasion isn't coming; it's here. 56 percent of U.S. consumers own smartphones, and 84 percent of shoppers that have a smartphone use it in-store to help them shop.
Capgemini has been selected to support TGI Fridays with IT and business process outsourcing services.
Celebrating its 20th anniversary, the 2015 installment of MURTEC® delivered an insightful agenda focused around the theme, 20/20 Vision: Inspiring the Future of Restaurant Innovation. Whether you missed the show this year, or simply couldn’t see it all, HT has you covered with a collection of session highlights and key takeaways.
ASSA ABLOY Hospitality revolutionizes hotel security and convenience with new mobile access solution.
Reliable and accessible Internet is a top priority for hotels. Guests are often traveling with multiple Wi-Fi devices, and consumption continues to increase. Hotels agree that investing in a bigger pipe, however, is no longer enough. The next adaptions focus on more robust access points, and better security.
Through its 20 year history, MURTEC has endured as the event for peer-to-peer interaction that fosters insightful conversations between operators and technology suppliers. From humble beginnings with only a couple hundred attendees to today's attendance that numbers 500+, MURTEC's growth mirrors the explosive changes and opportunities happening in restaurant technology.
Glenn Withiam, director of publications, Cornell Center for Hospitality Research, offers insights from a new study that details the importance of combining the latest technological capabilities with personalized service to foster true customer satisfaction.
High-end movie theater group meets customers' needs for personalized experiences through gift card program.