The goal is to increase per-stay revenue and help retain guests through enhanced guest experience.
The days of ignoring guest reviews are over; here are the Guest Intelligence basics for today's intelligent hotels.
HayMax Hotels and Hotel Sorrento increase their revenue and guest loyalty with Digital Alchemy's personalized guest email communication.
With MomentFeed, Cousins Subs substantially increased local awareness, in-store foot traffic, mobile ordering and overall restaurant sales.
Hotel RevPAR growth is expected to remain above long-run average through 2018.
A Valuepoint Networks Guest Controller is said to make efficient use of the fiber optic internet line coming into the building, while also onboarding guests to the network.
Retaurants will reportedly be able to leverage consumer intelligence and engagement solutions to identify, understand and engage customers in a brand new way.
Hospitality is one of the top three most-compromised industries with a 50 percent increase in security breach disclosures in 2014; here are the top pitfalls to avoid.
Through the partnership, Hilton guests can set Uber Ride Reminders, and automated notifications to request Uber rides to and from the hotel.
By linking their social media sites to their NetWaiter account, restaurants can now simultaneously post one message to multiple platforms, thus streamlining online marketing to local customers.