Hotel guests are more lenient with email and social media requests; they're willing to wait approximately 30 minutes for a response.
Adapting business strategies from the likes of Airbnb can help hotels survive and thrive among collaborative competitors.
Zaxby's gains access to actionable gift card sales insights with Paytronix. Sponsored.
Dickey's Barbecue Pit leverages proprietary analytics platform for real-time company-wide insight.
Customer loyalty results when restaurants use technology to change the way customers feel about their eating experience.
Ritz Paris uses KNOWCROSS to speed up responses to guest requests and function more efficiently.
Epson clients can utilize real-time measured transaction data for tailored customer loyalty and engagement solutions without POS integration.
When Petit Palace Hoteles partnered with TrustYou to track guest feedback, it was able to drive a 200% increase in revenue across its properties.
Its “St Giles 360” global campaign showcases experiences near to their properties.
Social proof marketing is word of mouth marketing for the modern era, driving brand awareness and loyalty through social content.