The LiveWall from Innspire is a social media space for guests to interact, communicate and share.
Newly launched functionality provides staff with direct access to guest survey response capabilities, while maintaining dialog records on each conversation for instant reference and enhanced customer service.
Itesso introduces its Events, Tasks and Notification feature that enhances operational efficiency and staff management with push notifications to Apple Watch and other mobile devices.
Intelity has released a new system that will enhance the in-room guest services experience.
Twin Peaks is rolling out the MyCheck mobile payment to give customers more payment options, plus the ability to split checks and have mobile loyalty rewards.
In addition to bluetooth-enabled wireless room keys, the property also implemented mobile guest access points that includes elevators, concierge areas and external hotel entry doors.
Beyond temperature and humidity, the new sensor arrays will report excessive noise levels, bad air quality and more, giving hotel staff a chance to fix small problems before they escalate.
Solution prompts eligible guests to check in online the day prior to their booked stay by sending an automated email, which also allows for reviewing or changing reservation details, adding additional conveniences such as breakfast or parking passes, and paying online.
Benefits of the optimized built-in TV content management solution include saving hotel energy and costs, real-time monitoring of rooms and allowing guests to have total in-room control.
Ten distinct technologically-driven trends are identified and examined for the hospitality industry.