Independent member properties use custom email services, eSurveys to build guest loyalty.
CiCi's partners with Punchh to utilize POS-integrated mobile CRM.
Partnership enables diners to find deals, locate restaurants, order, review itemized check & pay via mobile phone.
The Rewards Platform is leveraged by 14 pizza restaurants to boost guest visits and spend with tailored Pizza Month campaigns.
Research by American Express Travel reveals that today is the Age of Connection.
Chili's Grill & Bar, Firehouse Subs & Panera Bread awarded top honors for innovation at the annual Restaurant Executive Summit.
HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.
The communication and digital marketing company handles the property's confirmation emails, pre-arrival letters and post-stay eSurveys.
Representing the fastest technology application rollout by the coffee giant, it is now available on both iOS and Android devices at more than 7,400 company-owned stores across the country.
Committed occupancy for Q3 2015 through Q2 2016 is up 2.2 percent compared to a year ago, and new reservation commitments that have been added over the last month are up 3.4 percent.