Traditionally the property management system has been positioned as the central component in hospitality operations, however as the industry evolves and guests take more control of their stays, is a retooling of the term PMS a necessity to stay abreast of trends?
CoMMingle offers service for hotels to be prepared for engaging guests through the increasingly popular Google+.
New mobile application combines rewards, offers and a social platform.
Research finds customers are four times more likely to recommend restaurants when most satisfied.
Lodging Interactive to launch innovative new service for hospitality industry.
Interactive restaurant menu and marketing portal offers an added convenience and hands‐on experience for customers at AIDA Bistro.
Recent research forecasts that rising focus on customer engagement and social platforms will drive social CRM industry.
ReviewPro enters strategic partnership with Kempinski Hotels.
Dunkin' Donuts has selected Epsilon to enable multi-channel communications to engage customers.
The Punchh platform engages customers with mobile rewards and social media interaction.