How to implement technology and improve communications to increase guest satisfaction and loyalty.
New trend has restaurant chains using mobile game apps to engage younger customers.
The quick serve chain is pioneering a new fan engagement loyalty platform for industry.
Granbury Restaurant Solutions releases the SalesBuilder Marketing Solution that integrates with the POS.
Medallia report highlights the most improved properties in a year-over-year analysis.
New tabletop tablets improve engagement, quality and speed of service by providing digital ordering, entertainment and self-service payment in more than 800 company-owned restaurants.
The Scarecrow is a new game and animated short that warns about the ills of industrial food production.
California Hotels Corporation plans innovative WEB 2.0 hotels that are electronically relevant.
Lodging Interactive's Online Guest Review System is ideal for independent hotels struggling with limited financial and human resources to manage feedback.
barHappy has released barHappy 3.0 website and iPhone application.