LOYALTY & CRM

How to Build Value-Driven Loyalty

10/10/2014
Finding ways to understand what guests want and deliver that in a way that is meaningful to them is one of the keys to having a successful loyalty strategy. Jay S. Rein, Practice Leader, Travel & Hospitality, for Cognizant Business Consulting, offers a roadmap for hospitality operators to follow in order to create compelling rewards programs to drive loyalty and appeal to next-gen customers. Sponsored.

2014 Global Traveler Study

10/10/2014
The 2014 Global Traveler Study offers hotel and restaurant executives detailed insight into the mind of the modern traveler. Through global consumer surveys across a wide range of demographics, Hospitality Technology magazine and Cognizant Business Consulting have uncovered traveler preferences for the use of mobile devices, social media, and loyalty programs in their interactions with hotels and restaurants. Sponsored.
 |<  <  18 19 20 21 22 23 24 25 26 27  >  >| 

FEATURED REPORTDownload Now >

LIVE EVENTS

2015 Restaurant Executive Summit
2016 Multi-Unit Restaurant Technology Conference