A recent study shows that solutions like Mobile Key by OpenWays could remove frustration at the front desk.
More travelers are using social media to share information on plans and to get recommendations from friends and family about places to stay. The New Yorker had a strong number of fans and followers on its Twitter and Facebook, but it was not necessarily converting them into customers. An intent-based marketing campaign helped The New Yorker Hotel reach new potential customers and win more business.
Punchh will help fast-casual restaurant concept creator drive customer loyalty and mobile marketing for Old Carolina Barbecue, Baja Pizzafish and Smoke the Burger Joint brands in Northeastern U.S.
HT unveils the 2014 Industry Outlook, an annual check-in with our Advisory Board on the top tech and trends impacting their hotels and restaurants, right now. The Board answers HT's questions about technology that's got potential, and technology that's falling flat. Plus they share details on the projects topping their own to-do lists.
Interstate inspires owner success with insightful business-driven technology solutions from a cloud-based operating platform to mobile BI site.
New sales engagement platform enables lead generation and selling on LinkedIn and Google+.
A study by the Cornell School of Hotel Administration reveals that while TripAdvisor and Twitter may highlight best and worst experiences for guests at hotels, more stars are linked to higher average daily rates.
HT examines how the introduction of innovations meant to offer efficiencies, ultimately transforms the status quo.
HT profiles the latest in hardware and software solutions from vendors serving both foodservice and lodging companies. Download the 2014 New Tech Showcase for more information on these innovative solutions which include: the latest in mobile POS and app technology; new customer service and loyalty platforms; cloud-based solutions for point of sale, property management and distribution; plus business intelligence and analytics applications.
Restaurants have traditionally prioritized operations and service over technology investments. Now, two major trends — mobile and cloud — have opened up synergies that are encouraging restaurants to embrace technology across front- and back-of-house environments. In this Q&A, HT speaks to Larry Abramson, CEO of Red Book Connect about this disruptive innovation, and the capabilities now available via an open-systems architecture and mobile tools.