Engagement Labs identifies the top hotel chains on social media.
Medallia study finds that hotels that respond to social media reviews grow occupancy rates faster than social media laggards.
Seamless deployment of new features across thousands of hotels meets changing customer needs.
Hoteliers need to consider dedicatin¬¬g resources to creating a robust digital marketing strategy for their on-site restaurants that will reach and speak to potential diners.
Guestware partners with iRiS software systems to automate the entire hotel guest request process.
Fully integrated SMS text message module gives guests room availability, group member alerts, property promotions and events to personalize service.
From the end of April, Accor will offer guests an Accorhotels iOS app for Apple Watch, which is to be released soon.
Using beacons and geo-fences, hospitality operators gain greater access to customers, increasing business and loyalty. The latest in location-based tech also allows operators to capture information about a customer to offer more personalized service.
Hotels will boost in-room technology budgets in 2015 with mobility topping the must-do list for many. HT connects with industry executives to find out what next-generation technologies hotels are forging ahead with in 2015.
Restaurant streamlines efficiency and improves customer service with DineTime platform. Sponsored.