Customers can locate any one of Vino Volo's 28 boutiques, earn points to access exclusive benefits, and share wine experiences with friends.
The case for banning real-time dining photos may be a detriment to the benefits of social engagement and word-of-mouth marketing.
New solution lets hotels send targeted, relevant and timely mobile offers to guests, with the aim of to establishing brand differentiation, building loyalty and increasing revenues.
Study confirms consumers still care about value, including low prices. But restaurants can highlight their attributes — from food quality, to family recipes, to nutrition, to speed — to heighten the perception of good value.
Mobile discovery app has been bought by the couponing giant.
Why moving from transparent content to structured guest feedback programs will increase loyalty and satisfaction.
Revel Systems highlights top three benefits of integrated customer appreciation programs.
Jack in the Box utilizes mobile video platform for fresh promotion.
Rewards program links directly to POS to encourage repeat business for Prestons Restaurant.
A successful eCRM program at the Watermark Hotel & Spa Gold Coast has the luxury hotel company extending ZDirect's ZMail electronic communication platform to its Watermark Hotel Brisbane property.