Johnny's Italian Steakhouse implements Ctuit software across all corporate and franchisee locations.
In addition to monitoring online chatter, CoMMingle by Lodging Interactive quickly replies to guest comments on each hotel's behalf to better manage its online reputation.
Mama Fu's Asian House implements Punchh mobile app to allow guests to earn loyalty points on the go.
Powerful CRM Marketing System enables hotel and resort operators to combine information from multiple systems to create effective revenue-generating email campaigns and verify results in real time.
Best practices for engaging and winning market share with mobile travelers.
Medallia enables hospitality and entertainment leader to analyze real-time customer insights to improve the guest experience across the spectacular MGM Resorts portfolio.
The Greenbrier tracks ROI on all marketing campaigns, strengthens reservation agent training and caller information gathering.
A new survey reveals that the majority of travelers consider social media, smartphones and tablets essential travel tools.
Pizza Hut has been awarded three 2013 Marketing Excellence Awards for its work with Capillary Technologies on loyalty and engagement.
Strategic partnership between mobile CRM and restaurant catering software leaders will combine loyalty, customer analytics and catering to increase restaurant sales.