QSR Automations has enhanced its comprehensive iPad guest management app.
Customers' social habits are changing so rapidly, operators need tech tools to help manage online reputations. Having a cogent and cohesive customer relations management strategy is vital to success. Here operators offer a few of their best practices for social CRM.
Annual study provides insights into the budgets, business objectives, and investment trends in hotel IT.
A Wendy's franchisee safeguards against data breaches with intelligent firewalls. Stacy Duncan, VP of IT for Davco Restaurants, offers best practices to sure up possible weak points in an operation's online infrastructure.
Restaurant operators and technology providers gathered at the 2013 Restaurant Executive Summit to share insights and growth strategies under the theme "Foodservice Innovation: The Fast Eat the Slow".
Hotel SCORES reports on online travel agencies and frequent guest programs.
Hotel technology offerings play an increasingly important role for guests when booking.
Recent studies reveal that restaurants are moving forward with technology rollouts as customers become more apt to utilize the latest enhancements.
CheckMate unveils mobile guest check-in service for hotels and travel agencies.
The Lalit Suri Hospitality Group employs ReviewPro to leverage reputation management solution.