A restaurant's bottom line is often most influenced when an emotional connection is made with customers
From guest feedback systems to hostess solutions, restaurants roll out innovative uses for wireless technology
Three restaurant companies were presented with Hospitality Technology's third annual Breakthrough Awards at last month's annual Restaurant Executive Summit.
University tests the tools for measuring restaurant guest satisfaction
Boston Market brings innovation to new levels through cross-departmental collaboration
Optimize your kiosk roll-out with these 10 implementation strategies
Loyalty programs are at a crossroads, according to a research report, Getting Loyalty Programs Back to Loyalty, published by the newly-formed research company Retail Systems Research (RSR).
The hotel industry prepares for the switch to an all-digital television
When it comes to paying for goods and services, consumers continue to take matters into their own hands
Guestroom of the future gets practice run at U. Delaware The X-periment