ResortQuest will implement a wide variety of email marketing initiatives to improve audience targeting and execute next-gener triggered email marketing programs for their customer audience.
Hard Rock Hotels invite guests to download complimentary, specially selected playlists on iTunes, chosen by Hard Rock's music & culture team through The Sound of Your Stay program.
The mobile ordering app gives iPhone and iPod touch users the ability to create their favorite Chipotle order, place it at the Chipotle location of their choice, and also pay for their food direct from their device.
When the Fontainebleau Miami Beach hotel re-opened in the spring of 2008 following a $1 billion renovation, hotel management began receiving complaints from guests about poor cellular service in some of the meeting rooms, public areas, and guest rooms on the east (oceanfront) side of the facility. Learn how Fontainebleau eliminated this common guest complaint.
The Westin Imagine Hotel is the first property in the Westin family to use Intelity ICE, an in-room and back-end monitoring solution that allows hotel guests to arrange services via a touch screen from their guest room, laptop or mobile device.
VIZERGY now offers a new tool that links hoteliers' central reservations systems directly to over 70 Expedia affiliated sites.
Fourteen Destination Hotels & Resorts properties are now supported by EthoStream. The latest two premier properties include the new Southern California world-class resort and spa, Terranea.
The social media optimization tool, CheapTweet, aims to enhance hospitality organizations' social media presence and drive traffic to top restaurant and lodging deals.
The Holiday Inn Express Brookpark installs real-time flight information and boarding pass printing solutions as key differentiators that would attract more business.
Now that the recovery has finally begun, will consumers revert to old spending habits, or is hospitality at the beginning of a new era of consumer thrift? Based on data from its June 2009 loyalty study, COLLOQUY presents its top five loyalty tips for rebuilding after the storm.