Despite recent hotel budget cuts, J.D. Power and Associates reports that hotel guest satisfaction has improved this year. Drury Inn & Suites, Embassy Suites Hotels, Four Seasons Hotels and Resorts, Hilton Garden Inn, Microtel Inns & Suites and Staybridge Suites rank the highest in customer satisfaction according to an annual survey.
Briad Restaurant Group will utilize GuestMetrics's GuestSnapshot software to aggregate sales data across multiple locations as well as to provide the ability to drill down to individual check level detail.
Tools by TravelCLICK and DoubleClick/Google enable dynamic rate updates and measures the true reach of online ads targeted to travel agents.
Burger King has redesigned its website in an effort to boost Web traffic with the addition of new features such as a build your own burger application, an updated restaurant locator and more.
The Eliot Hotel transcends basic in-room concierge solutions to incorporate a tool that brings property management tech into the mix. Learn about the solution that enables guests to order room service and more, while providing staff with reporting tools for a streamlined operation that finds revenue prospects.
Opening this August, Houston's Hotel Sorella will offer guests the ability to wirelessly stream audio from an iPhone, iPod Touch or other A2DP-enabled computers or smart phones through the hotel's flat screen HDTV speakers without leaving the device tied to the connectivity panel.
The Grand Hyatt New York is using Omnivex software to manage its digital signage network and engage guests by providing them with wayfinding, meeting room details and event schedules.
The luxury hotel is leveraging the power of TravelCLICK's new service, social media optimization, to build communities on Facebook, Twitter and more.
U.S. consumer participation in rewards programs is on the rise across multiple demographic segments, according to COLLOQUY's latest white paper, After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy. Examine the loyalty trends across six different consumer segments, and learn why participation in loyalty programs has jumped nearly 20 percent since 2007.
A new two-way interface between PAR Springer-Miller's SMS|Host hospitality management system and TravelClick's iHotelier enables Kohler Hospitality Systems to maximize returns from all of its outward distribution channels.