A new solution from KoolConnect creates TV screen prompts and settings that allow guests to easily connect entertainment devices to the TV and change the source of their media without the risk of interrupting their other media in progress.
The Canadian all season mountain resort, Kicking Horse Mountain Resort, selects GUESTScope for gathering and evaluating guest feedback.
Krystal Restaurants of Chattanooga, TN is delivering a unique customer experience at it 50's style drive-up restaurant through the implementation of menu boards that allow drive-up customers to scroll through a menu, watch TV and more.
LXR Luxury Resorts & Hotels expects the upgrade to MTech's HotSOS services-management solution to generate benefits on the corporate as well as property level.
The Sheraton Station Square Hotel's deployment of a POS and wireless network from Colubris will allow guests to purchase food and beverages from any location in the hotel using a variety of payment options.
Rosewood Hotels & Resorts had two distinctly different properties that were both in need of a communications solution that enabled staff to quickly respond to guest requests. Management found their solution in the Mitel 3300 ICP communications platform.
eMarketing and Web 2.0 applications are paving the way as the future of advertising. Learn what hotel and restaurant operators alike are doing to embrace this trend.
Upgrading in-room televisions to flat screens is more than just a logic step for hoteliers. Viewed as a brand requirement and a method for upping the appeal of guestroom aesthetics, operators share their plans and thoughts on flat screen enhancements.
The Los Angeles based uWink knows how to create a truly unique dining atmosphere that marries social game play with meal time. Touch screen terminals at every table not only route food and drink orders directly to the kitchen, but offer more than 70 games to delight and entertain guests. In this exclusive interview, uWink CEO Nolan Bushnell (also founder of Chuck E. Cheese and Atari Corp.) sits down with his son and uWink's CTO Brent Bushnell, and together the two spill all the family secrets behind this next-generation dining concept.
The newest offerings in golf and spa technology focuses on guest personalization. From dynamic packaging and booking capabilities to customer tracking preference capabilities, operators are striving to differentiate their properties by building exceptional guest loyalty.