LOYALTY & CRM

In-room MediaHub Eliminates Guest Entertainment Interruptions

9/12/2008
A new solution from KoolConnect creates TV screen prompts and settings that allow guests to easily connect entertainment devices to the TV and change the source of their media without the risk of interrupting their other media in progress.

Krystal Restaurants Delivers a Unique Customer Experience

9/10/2008
Krystal Restaurants of Chattanooga, TN is delivering a unique customer experience at it 50's style drive-up restaurant through the implementation of menu boards that allow drive-up customers to scroll through a menu, watch TV and more.

What's your eMarket Share?

9/8/2008
eMarketing and Web 2.0 applications are paving the way as the future of advertising. Learn what hotel and restaurant operators alike are doing to embrace this trend.

Flat Screen TVs: On the Edge of Change

9/8/2008
Upgrading in-room televisions to flat screens is more than just a logic step for hoteliers. Viewed as a brand requirement and a method for upping the appeal of guestroom aesthetics, operators share their plans and thoughts on flat screen enhancements.

Eat, Drink and Play Games

9/8/2008
The Los Angeles based uWink knows how to create a truly unique dining atmosphere that marries social game play with meal time. Touch screen terminals at every table not only route food and drink orders directly to the kitchen, but offer more than 70 games to delight and entertain guests. In this exclusive interview, uWink CEO Nolan Bushnell (also founder of Chuck E. Cheese and Atari Corp.) sits down with his son and uWink's CTO Brent Bushnell, and together the two spill all the family secrets behind this next-generation dining concept.

Golf & Spa: Top IT Trends

9/8/2008
The newest offerings in golf and spa technology focuses on guest personalization. From dynamic packaging and booking capabilities to customer tracking preference capabilities, operators are striving to differentiate their properties by building exceptional guest loyalty.
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