LOYALTY & CRM

Omni Hotels Plan Central Reservations System Overhaul

6/18/2008
As part of a multi-phase project, Omni Hotels will work with MICROS to restructure the central reservations system. Omni will soon be able to collect and manage guest preferences in a single database.

Newmarket and Worktopia Strike Online Meetings Deal

6/17/2008
Newmarket International and Worktopia announce a joint partnership that will open up direct online connectivity between meeting planners and suppliers. This makes Worktopia the newest MeetingBroker enabled channel partner.

Rosewood Mayakoba Luxury Resort Goes Wireless

6/17/2008
The Rosewood Mayakoba Luxury Resort announced today at HITECH that they have completed the deployment of a fully converged wireless mesh network from BelAir Networks. Guests and staff alike are enjoying the benefits of the wireless network.

Are you Wii Fit?

6/10/2008
When Nintendo's Wii Fit became the latest piece of technology to be tested at University of Delaware's X-Room, a new notion about how to engage hotel guests while in the guest room was born.

Economy Drives Online Hotel Bookings to Favor Supplier Sites

6/10/2008
conScore's recent study finds that 72 percent of online bookings come through supplier websites which are driven by economy class brands, such as Best Western. Many hotel groups are now beginning to shift their online ad dollars away from premium brands in an effort to attract budget conscience customers.

Future Proof: Hotel 1000 Takes Tech to New Levels

6/10/2008
Seattle's Hotel 1000 opened in 2006 with one of the industry's first fully-converged IP networks, and since then has continued to exceed guest and industry standards for IT innovation. In this exclusive interview with the hotel's management company MTM Luxury Lodging, HT offers the inside scoop on how Hotel 1000 is leveraging its network with new applications that wow guests and offer many happy returns.

May the (Work) Force Be With You

6/10/2008
Restaurants and hotels alike face the difficulties of labor related issues while at the same time trying to satisfy the needs of top tier customers. Several operators share how technology is the key to mitigating these problems.
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2015 Lodging Technology Study

12/11/2014
HT's annual Lodging Technology Study tracks budgets, business objectives, and investment allocation trends in hotel IT. This report incorporates feedback from hoteliers to produce a comprehensive and useful set of findings, diving significantly deeper into top goals and challenges for IT teams, the role of IT leaders in business strategy and planned investments for in-room, guest-facing and property systems. Sponsored.
 

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