As technology becomes a part of the average person's DNA, hotel and restaurant operators alike now have the ability to reach out to a whole new generation of guests. By embracing the much used and loved technology of a hyperconnected subculture, operators hope to drive their traffic to a whole new level.
Nokia partners with Lonely Planet to deliver mobile city guides for frequent travelers. Tourests can download city guides for over 100 destinations to their mobile devices.
Sheraton Hotels in five U.S. cities debut the Microsoft Surface, a virtual concierge and entertainment experience. Guests can search for local restaurants and attractions, download music and view the Sheraton photo library.
The Scandic implements MICROS' OPERA Enterprise Solution and is to be hosted in MICROS's Frankfurt Datacenter.
The results of Travel Industry Association/Ypartnership's survey reveal that nine percent of those questions plan on taking a 'staycation' in the next six months due to rising travel costs. Of those, 22 percent expect to spend at least one night in a local hotel, motel or resort.
White Castle's new website is designed with the teenage and young adult market segment in mind and will feature new media rich applications such as social networking and gaming features.
Zagat, through a partnership with OpenTable, now gives restaurant goers the ability to make real-time dining reservations at over 4,000 locations via a new mobile phone application.
The latest in property management solutions are not only innovative but sure to raise the industry bar. Web capabilities, customizable systems, and SMS messaging are among the latest in PMS capabilities.
The latest generation of table management systems promises a new level of sophistication and accountability when it comes to seating guests and turning tables. Insiders share the latest and greatest solutions.
As guest usage evolves for HSIA applications that require larger bandwidths, hoteliers are faced with the decision of charging their guest for Internet access in order to battle the cost of updating their broadband. Will your hotel eat the costs or ask guests to pay a free for the once free amenity?