As part of a multi-phase project, Omni Hotels will work with MICROS to restructure the central reservations system. Omni will soon be able to collect and manage guest preferences in a single database.
Newmarket International and Worktopia announce a joint partnership that will open up direct online connectivity between meeting planners and suppliers. This makes Worktopia the newest MeetingBroker enabled channel partner.
Lodgenet's suite is projected to provide greater choice for hoteliers according to management. New products include solutions for digital video on demand, IPTV, and free-to-guest and integrated HD hardware.
The collaboration between the Control4 and Simplikate, announced at HITEC, is expected to result in a single solution that offers digital concierge services with affordable with hotel room automation.
The Rosewood Mayakoba Luxury Resort announced today at HITECH that they have completed the deployment of a fully converged wireless mesh network from BelAir Networks. Guests and staff alike are enjoying the benefits of the wireless network.
In an effort to drive guest loyalty, Rita's Water Ice plans to launch Fishbowl's email program in over 500 locations.
When Nintendo's Wii Fit became the latest piece of technology to be tested at University of Delaware's X-Room, a new notion about how to engage hotel guests while in the guest room was born.
conScore's recent study finds that 72 percent of online bookings come through supplier websites which are driven by economy class brands, such as Best Western. Many hotel groups are now beginning to shift their online ad dollars away from premium brands in an effort to attract budget conscience customers.
Seattle's Hotel 1000 opened in 2006 with one of the industry's first fully-converged IP networks, and since then has continued to exceed guest and industry standards for IT innovation. In this exclusive interview with the hotel's management company MTM Luxury Lodging, HT offers the inside scoop on how Hotel 1000 is leveraging its network with new applications that wow guests and offer many happy returns.
Restaurants and hotels alike face the difficulties of labor related issues while at the same time trying to satisfy the needs of top tier customers. Several operators share how technology is the key to mitigating these problems.