According to a recent survey, nearly 60 percent of those aged 35-54 said that they would not return to a hotel due to poor or no cell phone reception.
The Bardessono Hotel in California's Napa Valley is able to increase housekeeping speed and efficiency with MTech's room expeditor tool operating on the Apple iPhone/iPod touch platform.
Restaurant industry research stresses the importance of offering customers the option to make reservations via the phone and online to cater to customers' needs for convenience and the personal touch.
Knowland's patent-pending software assists hoteliers in generating micro-targeted group sales leads based on past meeting activity.
MGM Mirage will now enable guests of its six resorts to opt into a mobile marketing program that delivers personalized, targeted promotions to their mobile phones.
Two new Microsoft Surface applications that give cruise ship guests the power to access port and shore excursion information, as well as ship highlights, are unveiled at the SeaTrade Miami Cruise and Shipping Convention.
Sodexo receives the ISO/IEC 20000 certification from the IT Service Management Forum in recognition of its commitment to delivering the highest quality of service to its customers.
Management for Silvergreens Restaurant wanted to offer its customers an accurate and useful way to track the nutritional information for its food offerings. Learn how this fast casual restaurant accommodates guest informational demands through the use of a receipt printer solution.
The online provider of hostel bookings will now offer visitors the ability to view 200 videos of the site's top properties in London, Paris, Amsterdam and more.
Maestro's ResWave Booking Engine maximizes hotel revenues through group self-service and smart integration of room and spa bookings while increasing operating efficiencies.