As the self-booking trend continues to gain momentum in the hotel segment, it is imperative for operators to build an innovative Web presence, in conjunction with new online technology strategies, to capture online revenue. The Strathcona Hotel, recipient of the 2008 eMarketer of the Year award, shares its Web reservation generating secrets.
With a concierge services staff of more than 70 employees, The Venetian Resort-Hotel-Casino uses Gold Key Solution's Concierge Assistant to streamline guest requests and team duties.
The Mandarin Oriental, Boston deploys ADC's InterReach Fusion in-building cellular system to ensure that guests and visitors can rely on continuous voice and data coverage no matter where that are on the property,
Guests of the Courtyard by Marriott Atlanta Airport West and the Hampton Inn and Suites I-285 and Camp Creek utilize real-time flight information kiosks and display boards to track flights.
Just a few minutes away from Miami is the Ramada Hollywood Beach Resort, an extensive resort complex with hotel rooms, private condominiums and diverse shopping opportunities. Learn how this popular resort protects its guest and staff with a cutting-edge surveillance system.
Hotel Check-In is the latest online community from USA TODAY that features forums dedicated to delivering hotel news, consumer advice and information on hotel industry trends for frequent business travelers.
Providing guests with consistent and robust wireless internet is a must these days for hotel operators. Give guests the technology that they want while tapping into the environmentalism segment with the addition of solar WiFi solutions.
Management for the Beijing, China-based Sequoia CafÃ© expands its takeout services by giving customers the ability to order items through BigHoller's online ordering services.
The Westin St. Francis will soon complete the installation of SAFLOK's MT lock and system 6000 operating system in all 1200 guest rooms, 28 meeting rooms, and common areas.
According to a recent survey, nearly 60 percent of those aged 35-54 said that they would not return to a hotel due to poor or no cell phone reception.