SocialGrub enables restaurants to create, manage and distribute/syndicate coupons offers and marketing promotions via social networks and social media channels such as Facebook and Twitter.
Popeyes wanted to take their social media efforts to the next level and use it as a guest relations tool to further engage current and future guests. Learn how 92 of the chain's 1,500 domestic locations were able to reach an audience of more than 12,000 people through a pilot test of Empathica's GoRecommend.
The latest redemption option from Choice Privileges, the rewards program from Choice Hotels International, Inc., gives its members the ability to redeem points earned from qualifying hotel stays for free music downloads.
The latest release of FireFly Technologies' Phoenix POS software now features an expanded customer loyalty program that includes loyalty points management, expiration tracking and more.
One of the largest challenges for international hotels is the effect of foreign exchange rates on profits. As explained in a new report from the Cornell Center for Hospitality Research, operational currency hedging occurs as a consequence of changes in "real" room rates and occupancy that arise from changes in relative currency values. Learn how revenue management can reduce the need for foreign exchange hedging.
theWit is the first property to deploy an interface that processes information in real-time from the SAFLOK locks to MTech's hotel service optimization system HotSOS using SAFLOK's Messenger LENS (Lock Event Notification System).
Through this partnership, the lock maintains a key role in communicating access information to the in-room coordinators, which in turn determine how the in-room appliances such as lamps, thermostats, or the TV will respond.
Medallia for iPhone allows customers to access, monitor, and respond to real-time customer feedback on the go.
Pei Wei Asian Diner recently hit the market in search of a solution that would lower menu innovation barriers, while providing the brand with an in-house guest communication channel. Learn how Pei Wei â‚¬Ëœs162 locations are leveraging digital menu boards from NEC to meet management's needs.
My Starbucks Rewards, which launches on Dec. 26, 2009 in all U.S. Starbucks stores, will consolidate the two current popular programs into a new streamlined program that delivers value with no annual fee.