One of the toughest challenges that independent hotels face is brand distribution. Although independent hotels lack many of the resources of the larger brands, there is one outlet that managers can turn to: the Internet. Rodrigo Machaz, general manager of the Memmo Baleeira Hotel, shares some tips and strategies that will increase guest visits through Web direct channels.
The latest Goin6 tour takes travelers through California's best public golf courses. Pelican Hills in Orange County and Harding Park, or Pasatiempo in the Monterey/San Francisco Bay area are among the listed destinations.
The Hard Rock Hotel and Casino, Las Vegas, upgrades their current digital signage network to include a higher versatility of features. The partnership with Scala InfoChannel results in the deployment of 11 new media channels.
Best Western International is set to rollout a new property management system interface from MSI that will support their Gold Crown Club International (GCCI) guest loyalty program in over 550 properties.
Thayer Lodging Group, whose portfolio includes 14 hotels, partners with UniFocus to evaluate how service standards relate to perceptions and how employee attitudes impact service delivery.
The UK's Real Hotel Company and Amadeus ink a deal to install their PMS solution in 15 properties by the end of the year, with plans to install the solution in an additional 40 properties in time for the London 2012 Olympics.
Through a recent deal, StarCite and Amadeus agree to provide integrated online travel management and meetings management services. This new integration will enable meeting attendees to book travel on Amadeus e-Travel Management directly from the StarCite Attendee Management application when they are registering for a meeting.
Newmarket International, Inc., a sales and catering software solutions for the hospitality industry, signs a new partnership with The Knot Inc, an international wedding planning resource to connects meeting planners and consumers with hotels and other event venues.
Loews Hotels' new guest incentive program is based on stays, not points. Free Internet, late checkout, guaranteed rooms and upgrades are among the incentives that guests can quality for after a minimum of two visits per year.
Hampshire Hotels & Resorts select Alcatel-Lucent's IP communications solution for a variety of in-room functions. Bedside video phone intercoms, interactive LCD displays and Internet protocol television are among the new features to be installed.