New design aims to bring guests in, enhanced functionality tailors the Web-booking experience in the hopes of increasing online revenues for member hotels
Buckhead, Atlanta's InterContinental Hotel uses a license plate recognition system to eliminate bottlenecks with digital cameras, self-serve request kiosks and POS terminals.
Visit almost any retail outlet and at some point in the purchasing process, an employee is bound to offer enrollment into the company's loyalty program. From Best Buy to Marriott, nearly every major retail chain offers a rewards program in some form, and as these programs become more competitive, so do benefits to the consumer.
Mathieu Staat is vice president of Internet and CRM marketing for Accor Hotels, which operates more than 4,000 hotels worldwide across 11 brands.
On a trip to San Francisco in August of 2007, I had a meeting with a client that finished just before lunch time. Needless to say, I was hungry, and being in San Francisco, I knew I could find some interesting eateries.
Presto Cucina, a Vancouver-based fast casual Italian eatery, announces that it has entered into a pilot of Squirrel Systems' Home Delivery module with integration to Microsoft MapPoint, the newest version of Squirrel's CRM Delivery module.
Starbucks Corporation announces a new comprehensive communications agreement with AT&T that will enhance the enterprise networking capabilities for Starbucks by streamlining business operations and enhancing the customer experience.
Pinehurst Resort in Village of Pinehurst, N.C. announces that it has selected the Visual One Club Management System by Agilysys and the Visual One Spa System by Agilysys to streamline operations at the property.
eTelemtry's Notify manages Internet access usage, enables upselling of premium bandwidth services, displays custom ads in guest web browsers
Texas Roadhouse, a 282-unit casual dining concept based in Louisville, Kentucky, has selected Steton to provide software for its quality assurance and food-safety programs.