Guest relationship management programs help restaurants drive repeat business.
POS integrations with PAR, Digital Dining, NorthStar and VeriFone are aimed at accelerating rewards program implementations.
The latest product introductions on display at HITEC 2014 were offering hoteliers next-gen ways to improve customer service and streamline operations. There were new systems for property management, connectivity, in-room technology, keyless entry, digital signage, check-in/check-out and more. Here are HT's picks for the top headlines from the show.
Business Insider is reporting a 22-location pilot of McD Ordering.
Survey highlights year-over-year increase in consumers traveling with tablets; hotel guests still value convenient access to mobile content.
All-in-one charging station and multi-source audio player with alarm/clock/radio/telephone provides enhanced security for the hotel environment to prevent unauthorized pairing to the device.
Purpose-built Gigabit wireless wallplate AP hides in plain sight while offering guests high-speed wireless for multiple devices.
In the competitive lodging and travel industry, hotel operators are seeking innovative ways to drive business and enhance the service they provide to guests. Technology is increasingly becoming a key differentiator. Hospitality Technology has selected three lodging operators to honor with 2014 Hotel Visionary Awards. Red Lion Hotels for its inspired website and booking channel, La Quinta Inns & Suites for its performance management solution, and Mandarin Oriental for its physical IT test lab that mimics an actual guest room. This month's cover story offers exclusive interviews and profiles of each award-wining initiative.
Intelity's ICE is now available through the MICROS Commerce Platform.
Ruckus has been selected by La Quinta Holdings to address evolution of guest HSIA access with smarter Wi-Fi.