Best practices for engaging and winning market share with mobile travelers.
Medallia enables hospitality and entertainment leader to analyze real-time customer insights to improve the guest experience across the spectacular MGM Resorts portfolio.
The Greenbrier tracks ROI on all marketing campaigns, strengthens reservation agent training and caller information gathering.
A new survey reveals that the majority of travelers consider social media, smartphones and tablets essential travel tools.
Pizza Hut has been awarded three 2013 Marketing Excellence Awards for its work with Capillary Technologies on loyalty and engagement.
Strategic partnership between mobile CRM and restaurant catering software leaders will combine loyalty, customer analytics and catering to increase restaurant sales.
Hotels collect and use a considerable amount of info from guests, but where do responsibilities lie in safeguarding that data? Hotel and legal execs discuss the hot topic at the Hotel & Lodging Legal Summit.
CaliBurger integrates in-store experience into its California branding.
Integrated solution includes proprietary EMV-enabled credit card terminal with customer-facing NFC reader.
Jersey Mike's enhances its technological restaurant experience with a new mobile app and customer-facing terminals.