Peer Review: Online Ordering

POS-integrated online ordering solutions deliver greater functionality to restaurant operations than ever before. HT asks three operators which solutions work best for their restaurant concepts, and why.

Estancia La Jolla Harnesses Value of Virtual Reviews

As more travelers rely on the Internet for hotel reviews and recommendations, it is clear that operators need to monitor their Internet reputation in order to guarantee a strong Web presence. An online review generator in place at Destination Hotels and Resorts is allowing staff to scan and respond to get feedback in lightning-fast speed.

Top Seven Guest Trends for 2009

With the prediction that 2009 will be another challenging year for the hospitality industry, it is crucial that operators understand and exceed guest expectations in order to gain a better financial footing. From personalization to social networking, learn what technology and trends are influencing guest behavior in 2009.

Freeman Acquires AVT Event Technologies

Freeman's purchase of AVT follows its corporate strategy of continuing to invest long-term in the face-to-face industry where there is opportunity for growth.

Magnolia Hotels Generates Revenue Stream through On-Premise Advertising

In an effort to build guest loyalty in its four distinct business locations, Magnolia Hotels sought for an advertising solution that would allow management to create targeted, but unobtrusive campaigns. The selection of a networked messaging system is allowing management to do just that.

Green Hospitality Takes Global Hold: Part 2

Over the last decade, the movement towards ecologically sound tourism has swept across the globe with implementation practices that are as diverse as the different geographies that embrace them. In part two of this four part global Ernst & Young study, researchers explore green practices across Asia and India.
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Winning the Business of Repeat Customers

HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.


2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum