LOYALTY & CRM

POS Software Innovations

6/10/2009
Hospitality Technology scours the POS vendor marketplace to find out the latest innovations in POS software. Bundled offerings, new third-party integrations, and simplified user interfaces are just some of the newest updates.

Reservations Tug-of-War

6/10/2009
Do diners prefer to make reservations online or over the telephone? Based on the findings of a survey taken by Cornell University's Center for Hospitality Research, it seems that customers feel conflicted between the two.

Guests Rate Top Restaurant Technology

6/9/2009
In a study recently released by the Cornell Center for Hospitality Research, three researchers found that restaurant customers place a higher value on some types of technology than they do on others. Find out how customers ranked pagers for table management, online reservations, Internet-based ordering, kiosk-based payment and more.

Coffee Bean & Tea Leaf Drives Sales with Free WiFi Offering

6/4/2009
With the rise in consumers' desire to be online 24/7, management for the Coffee Bean & Tea Leaf thought that it was time to offer free WiFi connectivity in their stores to create local buzz and to keep store lobbies full during non-peak periods. Learn how this decision has led to an increase in consumer spending and the technology partners that are making it so.
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