LOYALTY & CRM

Use Data Mining to Attract Customers in a Spiraling Economy

7/15/2008
As supply and demand in the hospitality sector is beginning to balance out, how will you and your sales teams attract customers in the down-turned economy? Forget about reinventing the wheel. Begin using the tools that you already have: your CRM and the Web.

Amadeus PMS Deal Allows Hotels to Manage Bookings through Expedia

7/9/2008
Amadeus Property Management System (PMS) now offers hotels the ability to sell inventory on Expedia directly through their PMS, as a result of a recent agreement to connects to ExpediaQuickConnect. Bookings from Expedia are automatically transferred into Amadeus PMS.

Overcome Top Challenges in Service Innovation

7/8/2008
In an industry where today's innovation is tomorrow's table stakes, hospitality operators must continually improve their processes for fostering innovation to stay on top of guest satisfaction. These strategies from a Cornell University roundtable can help.

Wemailgreen Launches Integrated Email and Text Messaging Campaign

7/8/2008
Services include an integrated blend of permission email, mobile text messaging and web landing pages designed to maximize restaurant patron ROI. Emails sent to a patron's PC or a Text message sent to their mobile phone, contains a redemable coupon that is tracked at the point-of-sale.

Ted's Montana Grill to Join National Gift Certificate Program

7/7/2008
Nearly three dozen Ted's Montana Gill restaurants across the United States, will steer their gift certificates program through Restaurant.com. All gift certificates will be available through the Web site at a consumer cost that is 60 percent less than their redemption value at the restaurant.

Motel 6 Expands Trip Planning Website

7/7/2008
Motel 6's website, Going6.com expands its list of affordable trip planning ideas to include a wine tour through Santa Barbara. Travelers can use the Going6.com map to plan out recommended stops and hotel locations.

TripAdvisor Online Community Grows

7/2/2008
TripAdvisor's acquisition of VirtualTourist and OneTime is expected to accelerate growth and provide members with an improved online experience.
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Labor Technology Showcase 2014

10/10/2014
This annual showcase highlights solutions that can help hotels and restaurants optimize their workforce across a variety of areas such as: onboarding, recruiting and pre-screening tools; employee training and development; performance management and assessment tools; communication tools and systems; forecasting solutions to maximize sales and reduce labor costs; scheduling systems, including mobile and web-based platforms and more. Sponsored.

LIVE EVENTS

2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum