Restaurant industry research stresses the importance of offering customers the option to make reservations via the phone and online to cater to customers' needs for convenience and the personal touch.
Knowland's patent-pending software assists hoteliers in generating micro-targeted group sales leads based on past meeting activity.
Two new Microsoft Surface applications that give cruise ship guests the power to access port and shore excursion information, as well as ship highlights, are unveiled at the SeaTrade Miami Cruise and Shipping Convention.
MGM Mirage will now enable guests of its six resorts to opt into a mobile marketing program that delivers personalized, targeted promotions to their mobile phones.
Sodexo receives the ISO/IEC 20000 certification from the IT Service Management Forum in recognition of its commitment to delivering the highest quality of service to its customers.
The online provider of hostel bookings will now offer visitors the ability to view 200 videos of the site's top properties in London, Paris, Amsterdam and more.
Management for Silvergreens Restaurant wanted to offer its customers an accurate and useful way to track the nutritional information for its food offerings. Learn how this fast casual restaurant accommodates guest informational demands through the use of a receipt printer solution.
Maestro's ResWave Booking Engine maximizes hotel revenues through group self-service and smart integration of room and spa bookings while increasing operating efficiencies.
The Red Carpet Alliance system is an in-house loyalty rewards program that enables neighborhood stores and restaurants to acquire and retain loyal customers.
Hotel Nikko Tokyo will allow guests to connect their personal entertainment devices to the hotel's guestroom TV and sound system through the recent installation of TeleAdapt's MediaHub.