LOYALTY & CRM

IP-Converged Networks

3/3/2010
What's the best way to create a converged wireless infrastructure? Hotels weigh the pros and cons of rip-and-replace versus reuse and recycle. At the end of the day, though, does it all come down to balancing budgets against customers' needs?

Can Direct Hotel Room Pricing Policy Explanations Strengthen Guest Loyalty?

3/2/2010
According to a new study from the Cornell Center for Hospitality Research, guest perceptions regarding the fairness of hotel room pricing policies is a strong element in customers' decision to return to a hotel. Learn how to improve guests' understanding of variable pricing programs without giving away any trade secrets to the competition.
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2017 Multi-Unit Restaurant Technology Executive Summit