Although mobile commerce has existed for almost a decade, it has only recently started to gain momentum in the hotel industry. Not only is the development of a mobile website a relatively modest cost, but successful sites will generate significant revenue and become a requisite customer service channel. Build a superior mobile site with these top tips from Omni Hotels.
New Castle Hotels & Resorts selects UniFocus' STAFFScope survey system to gain insight into employee engagement.
The addition of the Qdoba Mobile Rewards program enables customers to receive restaurant deals and information delivered right to their cell phones.
Providing top-notch service around the clock requires up-to-the-minute management of special event activities as well as precise coordination of suppliers. Learn how the Wickaninnish Inn is able to comprehensively weave its Maximizer CRM solution across all departments for seamless operational efficiency.
Foxwoods Resort Casino leverages a standards-based data connectivity solution to gather data on the non-gaming activities and preferences of patrons for improved customer service and satisfaction.
One-third of consumers find retail loyalty programs "more important" when battling tough times, says a recent report by COLLOQUY. Eighteen to 25 year old Millennials represent the fasting growing demographic.
In a survey commissioned by the Wyndham Rewards loyalty program, twenty percent of Americans would be unable to take their next vacation without cashing in rewards points.
RateTiger will assist MICROS by providing rate shopping data from RTShopper which will be integrated into the MICROS OPERA PMS, OPERA Reservation System and OPERA Revenue Management System products.
Hacienda Tres RÃos becomes the latest hotel to install Intelity's ICE, an in-room solution and backend monitoring system that organizes, tracks and measures all hotel activity at the touch of a button.
The Omni Hotel at CNN Center in Atlanta, GA and Omni Shoreham in Washington, DC deploy high performance BelAir Networks' WiFi infrastructure.