LOYALTY & CRM

Peer Review: Online Ordering

2/11/2009
POS-integrated online ordering solutions deliver greater functionality to restaurant operations than ever before. HT asks three operators which solutions work best for their restaurant concepts, and why.

The Entertainment Difference

2/11/2009
Hotels are fighting the battle against lost entertainment revenue with the implementation of multiple entertainment must-haves. High-end audio/video technology, entertainment packages, and access to the latest video game systems are just some of solution that keeps guests coming back for more.

Top Seven Guest Trends for 2009

2/11/2009
With the prediction that 2009 will be another challenging year for the hospitality industry, it is crucial that operators understand and exceed guest expectations in order to gain a better financial footing. From personalization to social networking, learn what technology and trends are influencing guest behavior in 2009.

Freeman Acquires AVT Event Technologies

2/10/2009
Freeman's purchase of AVT follows its corporate strategy of continuing to invest long-term in the face-to-face industry where there is opportunity for growth.

Magnolia Hotels Generates Revenue Stream through On-Premise Advertising

2/5/2009
In an effort to build guest loyalty in its four distinct business locations, Magnolia Hotels sought for an advertising solution that would allow management to create targeted, but unobtrusive campaigns. The selection of a networked messaging system is allowing management to do just that.

Green Hospitality Takes Global Hold: Part 2

2/4/2009
Over the last decade, the movement towards ecologically sound tourism has swept across the globe with implementation practices that are as diverse as the different geographies that embrace them. In part two of this four part global Ernst & Young study, researchers explore green practices across Asia and India.
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