The World, a 644-foot luxury residential ship, present staff with a unique challenge of finding and providing information on the best restaurants, shopping and entertainment in more than 100 ports of call. Learn how The World's international concierge team uses Concierge Assistant to share guest request information with other appropriate staff.
Each year Hospitality Technology honors three restaurant companies for their achievement in increasing business growth and innovation at its annual Restaurant Executive Summit. The 2009 Breakthrough Awards were presented to Morton's Restaurant Group, T.G.I. Friday's and Hard Rock Cafe.
MSI and Libra OnDemand are among the industry vendors behind a hotel technology makeover contest that offers two lucky winners the chance for a complete technology overhaul. Contest ends October 20, 2009.
The Sea Pearl Villas Resort in Phuket, Thailand has completed the installation of VingCard's Signature RFID contactless electronic door locks with NFC cell phone compatibility.
Intrawest, owner and operator of ten experiential destination resorts in North America, was looking for a way to centrally monitor customer feedback across all of its locations to improve the overall customer experience. Learn how Intrawest is able to build the 'voice of the customer' into all its marketing and product activities.
CityCenter's ARIA and Vdara hotels have received LEED Gold Certifications from the U.S. Green Building Council. Resort management anticipates Gold or Silver LEED certification for its remaining developments.
Affordable Hospitality Group has selected PhoneSuite as the telephone system for its latest property due to the solution's ability to reduce the amount of time between transactions at the front desk.
The launch of Omni Hotels' new iPhone and iPod touch application enables guests to book reservations in real-time, check-in, contact customer service and more while on the go.
InterContinental's Price Optimization module has a price sensitive modeling process that allows the system to continuously balance rates, occupancy and guest pricing preferences in a way that increases revenue opportunities regardless of demand.
The release of SpeedLine's 6.1 POS software now features a customer loyalty program component that can be implemented with or without magnetic-strip loyalty cards.