The emergence of Web 2.0 is transferring brand buzz power into the hands of customers through new marketing strategies and applications such as social networking, cell phones and more. Hospitality Technology sits down with Don Zimmerman, CIO of the newly formed Wendy's/Arby's Group, to discuss which technology trends hold the biggest potential for driving customer loyalty in the emerging marketing landscape, and why.
The M Resort Spa Casino opens in Las Vegas and features a wide array of technology installs in its guestroom and gaming area. Handheld, mobile gaming devices and seamless wireless access are just some of the solutions.
Intelity ICE and iGoLoic are partnering to provide hoteliers with an in-room concierge and back-end monitoring system that organizes, tracks and measures all hotel activities through an integrated infrared touch-panel PC.
The Goldsboro Pizza Inn is testing an online ordering program from Direct Technology Innovations with the intention of a complete rollout throughout the state of North Carolina.
SpeedLine Solutions announces a new partnership that allows the point-of-sale provider to offer credit, debit, and gift card processing through Mercury Payment Systems.
Sorrel River Ranch Resort and Spa uses Maestro PMS to attract guest from around the world with its online marketing platform and on-property personalized service.
The MileStone Internet Marketing company predicts that 2009 will bring many challenges and opportunities for hotels. From blogs to video, the company outlines its online marketing predictions and recommendations.
Ernst & Young identifies the ten key trends that will shape the hospitality industry in 2009 in its most recent report. Green practices, globalization and business development are just some of the trends that make the list.
Thayer Lodging Group announces that they will double their inventory of PURE Allergy Friendly rooms from 280 to 560 this year, based off of the company's 171% cash return for its PURE room investment from 2008.
Chartres Lodging Group's Dallas and Denver Sheratons will complete the rollout of an occupancy-based energy management network from Telknet Inc. this April.