LOYALTY & CRM

Growth & Innovation in the Cloud: La Quinta's Centralization Roadmap

5/11/2010
Over the past few years, La Quinta Inns & Suites has gone through a significant transition, modernizing its technology footprint using cloud computing and strategic partnerships with several best-of-breed IT services providers. Vivek Shaiva, CIO for La Quinta, shares the story behind his company's strategy for centralizing its IT systems, as well as some of their significant results.

Revinate Launches Corporate Portfolio Reporting Tool

5/6/2010
The Corporate Portfolio Reporting allows hospitality groups to identify the best and worst performing properties across entire portfolios, and provides insight into the online reputation of full hotel collections.

Papa John's Surpasses $2 Billion in Online Sales

5/4/2010
Papa John's online sales have grown exponentially since 2001, with online sales on average growing more than 50 percent each year through 2007 and steadily rising every year since.

UniFocus' MEETINGScope Quantifies Revenue at Risk

5/4/2010
The latest version of UniFocus's Meeting Planner Feedback system, MEETINGScope 3.0, has been enhanced with a number of new features designed to help operators quickly ascertain overall performance and identify what areas need immediate attention.

In-room (Self) Entertainment

5/4/2010
On the heels of the collapse of in-room telephone revenue due to cell phone proliferation, in-room entertainment revenue has also hit a steep decline. Learn how hotels can balance guest wants with their own business needs.
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