Three hundred and fifty grounded guests were able to monitor flight statuses from their rooms; the property gained added revenue through providing guests with this service.
The lodging industry's commitment to sustainability may have been side-lined for the most part in 2009, but "green" hotel projects are expected to be a high priority in the year ahead. Green operators discuss the top strategies and innovations that are working for them, plus some insight into future eco-friendly innovations.
Find out which in-room technology trends will have the most impact on guest satisfaction and your bottom line. Next-gen game consoles, in-room concierge systems and high-def content are just some of the solutions that are expected to "wow" guests.
Last year may have been a tough one for hospitality, but 2010 offers some promise. Stellar attendance for HT's spring events is a sure indicator that food and lodging companies are on the mend, thanks to attendees' overwhelming willingness to get out there and book travel.
Though social networking tools are powerful customer engagement tools, they must be well planned and carefully implemented to avoid pitfalls. Learn top strategies for social networking success.
A mixed marketing campaign that aligns electronic initiatives with front-line employees may be the right combination needed to better engage customers. Auntie Anne's chief marketing officer explains why.
The TransNet payment system allows Tabe Foods to handle credit, debit, gift and loyalty payments for its mobile catering vehicles, all processed over a wireless network.
The Peaks Resort engaged Telkonet to install its EGS Pro Dual gateway to provide redundant WAN connectivity and maximize the bandwidth available to guests through a load-balancing feature.
According to the 2010 Global Security Report, hospitality breaches accounted for a whopping 38% of all braches investigated by Trustwave SpiderLabs last year. Go inside the anatomy of a data breach, plus discover some of the top solutions that can help operators in their battle for PCI compliance.
The new site provides details about U-SWIRL Frozen Yogurt, including featured flavors, toppings, nutritional data, special promotions and store locations.