LOYALTY & CRM

How Hospitality Must Rise Above the POS

9/5/2014
As the restaurant industry continues to struggle with POS integration, perhaps operators should look to the hotel space where some progress has been made in integration between multiple systems. The next generation of point of sale must address the latest technology capabilities in addition to providing the data that will help restaurants be truly competitive.

Firing up the Next-Generation Steakhouse

9/5/2014
Technology is helping Homestyle Dining revitalize its classic steakhouse buffet concepts. With the introduction of a fresh new take on fast-casual for the steakhouse genre, Bo's Steak & Grill, plus bringing its legacy brands, Ponderosa and Bonanza, into the 21st century with wireless and digital technologies, Homestyle Dining seeks to strategically position its three brands to offer something for every guest's dining preference.

Digital Surveys Yield Improved Service & Ops for Alondra Hot Wings

9/5/2014
Like most restaurants Alondra's values customer feedback. Both criticism and praise are instructional for continually improving the guest experience. When the comment card system Alondra's proved to not be yielding a strong enough response rate, the restaurant sought a next-generation solution. Real-time feedback from digital surveys helps the full-service restaurant improve guest satisfaction scores across four locations.

Three Budget Must-Haves for Hoteliers in 2015

8/22/2014
In a world of increased mobile use and expectations of rapid online responses from properties and brands, hoteliers need to stay on trend with digital spending when planning their 2015 budget.
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Secure Your Data, Satisfy Your Shoppers

4/14/2015
Technology is reshaping the industry, and as an IT leader, you are now front and center. You need to be able to identify and prevent security vulnerabilities before they become a threat.

LIVE EVENTS

2015 Restaurant Executive Summit