LOYALTY & CRM

Use Data Mining to Attract Customers in a Spiraling Economy

7/15/2008
As supply and demand in the hospitality sector is beginning to balance out, how will you and your sales teams attract customers in the down-turned economy? Forget about reinventing the wheel. Begin using the tools that you already have: your CRM and the Web.

Amadeus PMS Deal Allows Hotels to Manage Bookings through Expedia

7/9/2008
Amadeus Property Management System (PMS) now offers hotels the ability to sell inventory on Expedia directly through their PMS, as a result of a recent agreement to connects to ExpediaQuickConnect. Bookings from Expedia are automatically transferred into Amadeus PMS.

Overcome Top Challenges in Service Innovation

7/8/2008
In an industry where today's innovation is tomorrow's table stakes, hospitality operators must continually improve their processes for fostering innovation to stay on top of guest satisfaction. These strategies from a Cornell University roundtable can help.

Wemailgreen Launches Integrated Email and Text Messaging Campaign

7/8/2008
Services include an integrated blend of permission email, mobile text messaging and web landing pages designed to maximize restaurant patron ROI. Emails sent to a patron's PC or a Text message sent to their mobile phone, contains a redemable coupon that is tracked at the point-of-sale.

Ted's Montana Grill to Join National Gift Certificate Program

7/7/2008
Nearly three dozen Ted's Montana Gill restaurants across the United States, will steer their gift certificates program through Restaurant.com. All gift certificates will be available through the Web site at a consumer cost that is 60 percent less than their redemption value at the restaurant.

Motel 6 Expands Trip Planning Website

7/7/2008
Motel 6's website, Going6.com expands its list of affordable trip planning ideas to include a wine tour through Santa Barbara. Travelers can use the Going6.com map to plan out recommended stops and hotel locations.

TripAdvisor Online Community Grows

7/2/2008
TripAdvisor's acquisition of VirtualTourist and OneTime is expected to accelerate growth and provide members with an improved online experience.

Capital Cruises Launches Multi-Lingual GPS Audio Tours

7/1/2008
Capital Cruises enhances sightseeing experiences through their use of a GPS guided audio tour from AudioConexus. Available in six languages, the audio tour removes language barriers for foreign language travelers in Ottawa, Canada.
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2014 Point of Sale Tech Showcase

6/5/2014
Restaurants spend a third of their total IT budgets on POS technology, and the market is hot for new investments. Within the next two years, 35% of restaurants plan to replace their POS. This POS showcase keeps buyers up-to-date on new hardware and software releases, including: mobile POS; all-in-one units; cloud-based POS; POS integration and more. (Sponsored)

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference