LOYALTY & CRM

Take a Bite Out of Apple's Apps

12/10/2009
As the iPhone and its App Store continue to take the mobile community by storm, many hospitality operators are quickly jumping onto the bandwagon to cash in on the growing trend. Learn what it takes to get an iPhone app up and running from Pizza Hut, Chipotle and Choice Hotels.

Industry Outlook 2010: Hotel & Restaurant Trends for the Year Ahead

12/10/2009
2009 has been a tumultuous year for hospitality operators. With the U.S. Federal Reserve declaring the recession's end, business owners are eager to set their sights on 2010 and move forward with their recovery efforts. In an exclusive reader survey, HT taps its audience of IT pros to learn how their companies are faring in the recovery period, as well as the specific business initiatives that they are focusing on for 2010.

Breaking Ground

12/10/2009
For the past year, most businesses have been forced to operate in survival mode by focusing on internal operations while significantly reducing, if not altogether abandoning, external marketing and customer engagement efforts. But according to a Hospitality Technology readership poll, this tide is turning.

The Fate of HSIA in Hotels

12/10/2009
Although tiered bandwidth is a possible solution to the HSIA free-or-fee debate, a bigger question remains as to what will happen to HSIA in hotels in the future.
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