PCI compliance, direct website bookings for lower costs, total guest experience to boost loyalty, yield management to maximize revenue, and social marketing are essentials for success in 2010.
MICROS Systems, Inc. is expanding its Web services portfolio by acquiring TIG Global, a leading interactive marketing company for the hospitality and travel industries worldwide.
A new Cornell Center for Hospitality Research study finds that hotel guests are more likely to think a rate setting practice is fair when they know how the rules work.
Through the agreement, Moneris will resell DimpleDough's online card customization solutions and has also developed a new turnkey service that enables retailers to offer sales of standard and personalized gift cards to their customers through the web.
Technology has changed many of the industry standards over the last 10 years, and today there is a growing opportunity to replace human interactions with computerized meditated exchanges. But is this trend eliminating the opportunity to provide customer service?
Hospitality Technology is now accepting nominations for the 2010 Hotel Visionary Awards, which honor hotel companies for their outstanding achievement in delivering technological, operational and overall excellence to guests within the last year.
Rebecca's Cafe is benefiting from a month over month growth in its online orders as a result of selecting BigHoller's restaurant online ordering system to attract and maintain repeat customers.
FastBooking's new iPhone application enables users to reserve their rooms and other hotel amenities in real-time for FastBooking.com's portfolio of 4,000 independent hotels.
Like many independent properties, the 59-room Patti's Inn and Suites was unhappy with the lack of business being generated from its website. Through a structured e-commerce strategy, the hotel has increased its direct online revenue by 500% and its website unique visitors by 370%.
Since launching this past summer, Chipotle's iPhone application has become one of the highest rated applications and has been downloaded by over a half million customers.