VIZERGY now offers a new tool that links hoteliers' central reservations systems directly to over 70 Expedia affiliated sites.
The social media optimization tool, CheapTweet, aims to enhance hospitality organizations' social media presence and drive traffic to top restaurant and lodging deals.
Fourteen Destination Hotels & Resorts properties are now supported by EthoStream. The latest two premier properties include the new Southern California world-class resort and spa, Terranea.
The Holiday Inn Express Brookpark installs real-time flight information and boarding pass printing solutions as key differentiators that would attract more business.
Now that the recovery has finally begun, will consumers revert to old spending habits, or is hospitality at the beginning of a new era of consumer thrift? Based on data from its June 2009 loyalty study, COLLOQUY presents its top five loyalty tips for rebuilding after the storm.
Le Boulanger bakery cafe will roll-out MonkeyCatering 3.0 to streamline catering operations and improve the overall customer experience across all 17 of its Bay Area locations.
U.S. consumer participation in rewards programs may be on the rise, but there is one group that has been a seen a significant jump in loyalty program participation making them a prime target for loyalty marketers during this economy: Millennials.
Headed by a growing group of technology vendors who support integration and communication among suppliers, The Ultimate Hotel Technology Makeover offers two winning hotels the chance for a complete technology overhaul.
When the Hard Rock Cafe's new flagship location opens this summer, it will also debut Hard Rock Interactive, a series of touch-enabled technologies aimed at enhancing the guest experience, and showcasing Hard Rock's world-renowned collection of rock and roll memorabilia on larger-than-life displays. HT gets an inside look at these technologies in an exclusive interview with Joe Tenczar, sr. director of technology/CIO for Hard Rock International.
Whether it is in a lounge, the lobby or a convention center, technology is slowly but surely creeping into hotel common spaces. From touch-enabled table tops to digital signage displays and everything in between, operators share the top technologies that can boost customer satisfaction and foster guest interaction in a public way.