The latest release of FireFly Technologies' Phoenix POS software now features an expanded customer loyalty program that includes loyalty points management, expiration tracking and more.
One of the largest challenges for international hotels is the effect of foreign exchange rates on profits. As explained in a new report from the Cornell Center for Hospitality Research, operational currency hedging occurs as a consequence of changes in "real" room rates and occupancy that arise from changes in relative currency values. Learn how revenue management can reduce the need for foreign exchange hedging.
theWit is the first property to deploy an interface that processes information in real-time from the SAFLOK locks to MTech's hotel service optimization system HotSOS using SAFLOK's Messenger LENS (Lock Event Notification System).
Medallia for iPhone allows customers to access, monitor, and respond to real-time customer feedback on the go.
Through this partnership, the lock maintains a key role in communicating access information to the in-room coordinators, which in turn determine how the in-room appliances such as lamps, thermostats, or the TV will respond.
Pei Wei Asian Diner recently hit the market in search of a solution that would lower menu innovation barriers, while providing the brand with an in-house guest communication channel. Learn how Pei Wei â‚¬Ëœs162 locations are leveraging digital menu boards from NEC to meet management's needs.
My Starbucks Rewards, which launches on Dec. 26, 2009 in all U.S. Starbucks stores, will consolidate the two current popular programs into a new streamlined program that delivers value with no annual fee.
Twitter is the latest social networking tool to take the foodservice and lodging industries by storm. From advertising to analytics, and everything in between, discover some of the many specialized Twitter tools and applications that are designed to help operators to better manage and analyze their social networking efforts.
Members who join Pizza Hut's free online shopping network will be eligible for discounts from more than 400 major retailers and offers members a fully customizable homepage featuring access to web mail, social networking, news, videos, music and games.
Hampton Inns & Suites operator, First Bristol Corporation, has its own strategy for cutting costs and increasing efficiency in the face of a challenging economy. Learn how the use of automated processes and green technology is helping to get the job done with a smaller staff.