LOYALTY & CRM

CityCenter's Gamble on In-room Innovation Pays Off

5/4/2010
For CityCenter's 4,004-room ARIA Resort & Casino and Mandarin Oriental hotel, the opportunity to implement the most cutting-edge in-room technologies is paying off through the generation of guest loyalty and cost savings.

Hoteliers Boost Outlook as Recovery Signs Emerge

4/28/2010
A Reuters article reports that major lodging companies, such as Wyndham Worldwide Corp., have lifted their 2010 outlooks on further signs that the industry is able to command higher room rates and boost occupancy.
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