Aloft's new Smart Check-In pilot program is allowing a select group of Starwood Preferred Guest members to skip the front desk at check-in and head directly to their rooms. Learn how this is providing guests with a new level of convenience, while freeing up front desk traffic.
Created in early 2010, Blue Shoe Mobile Solutions provides restaurant owners with a cost effective solution to joining the iPhone App mobile movement.
Interactive touch screen kiosks strategically located around the property deliver complete virtual concierge services for guests, serving up on-demand information on dining, entertainment, and other resort services.
When it's good, it's very good, but when self-service goes wrong, guests don't come back, new hospitality study shows.
Darden's system-wide sustainability goals have the company committed to reducing energy and water usage by 15 percent by the year 2015 in each of its 1,800 restaurants across North America.
Findings from Hospitality Technology's 12th annual Restaurant Technology Study reveal that the economy continues to tightly grip the restaurant industry. Business metrics continue to be down, leading restaurant companies to act conservatively when investing their IT dollars into new projects.
The Miraval Arizona has selected Agilysys' property management, point of sale, and guest marketing systems to streamline operations and enhance guest service.
Hospitality Technology sits down with Scott Gibson, CIO and SVP of Distribution for Best Western International, for a candid perspective on when, where and how hotels can invest for greatest returns on guest satisfaction and on their bottom-line. Plus, Gibson shares his company's near-term tech priorities; for Best Western, an optimized web site ranks high on the list.
From the POS to kitchen video displays and more, restaurants in fine dining, QSR and family segments are getting an assist to improve order delivery, de-stress backline workers, and improve guest satisfaction. A cross-section of operators dishes on their top kitchen technologies.
One of the best resources to learn about the benefits of a specific property management systems is to ask current users. In this informal PMS peer review, hotel operators reveal which property management system they are using and why.