Spreading the word about restaurant promotions and events that both reach the right market and are successful can be a big challenge for operators. Learn how a point of sale-integrated loyalty program and some social networking savvy can help.
The Web-based GoConcierge guest service operations system is making it easy for the Jumeirah Carlton Tower's concierge desk to deliver personalized guest experiences.
The solution will provide guests with an interactive viewing experience, while the hotel will benefit from a range of innovative ways to communicate with their guests through the TV screen.
Budget-conscious diners can use the site to discover new restaurants, find unique coupon offers and compare menu prices.
MURTEC 2010 kicks off tomorrow in Las Vegas and promises to offer its audience of more than 200 restaurant professionals a powerful lineup of high-profile executives and more.
Revinate's new social media solution allows hotels to harness online reviews and social media as the ultimate measures of guest satisfaction and drivers of demand.
The single solution comprises over 120 MICROS POS workstations, coordinating operations among fine dining restaurants, bars, the wine cellar, buffet, casino floor bars, room service, and more.
Hotels.com attributes the falling prices in North America to the economic slowdown and the subsequent reduced demand for rooms.
Hard Rock has contracted Technomedia Solutions to create and deliver a seventy-two square foot interactive high resolution touch-wall that allows visitors to browse and visually manipulate representations of memorabilia and video from its 157 locations.
Using the Omni Chicago Hotel's new ORION system, guests can now utilize a variety of services, from ordering fresh made soup and salad to valet and housekeeping requests, with just a few clicks.