A new two-way interface between PAR Springer-Miller's SMS|Host hospitality management system and TravelClick's iHotelier enables Kohler Hospitality Systems to maximize returns from all of its outward distribution channels.
U.S. consumer participation in rewards programs is on the rise across multiple demographic segments, according to COLLOQUY's latest white paper, After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy. Examine the loyalty trends across six different consumer segments, and learn why participation in loyalty programs has jumped nearly 20 percent since 2007.
An enhanced version of Black Box's VGA Wireless Video Presentation System turns wired projector into wireless device for controlling presentations from a WiFi PDA or laptop.
Although mobile commerce has existed for almost a decade, it has only recently started to gain momentum in the hotel industry. Not only is the development of a mobile website a relatively modest cost, but successful sites will generate significant revenue and become a requisite customer service channel. Build a superior mobile site with these top tips from Omni Hotels.
A partnership between Fired Up Inc. and Synergy Restaurant Consultants has been fueling the development of new menu items and enhanced kitchen operations over the past 12 months.
New Castle Hotels & Resorts selects UniFocus' STAFFScope survey system to gain insight into employee engagement.
The addition of the Qdoba Mobile Rewards program enables customers to receive restaurant deals and information delivered right to their cell phones.
Providing top-notch service around the clock requires up-to-the-minute management of special event activities as well as precise coordination of suppliers. Learn how the Wickaninnish Inn is able to comprehensively weave its Maximizer CRM solution across all departments for seamless operational efficiency.
Foxwoods Resort Casino leverages a standards-based data connectivity solution to gather data on the non-gaming activities and preferences of patrons for improved customer service and satisfaction.
One-third of consumers find retail loyalty programs "more important" when battling tough times, says a recent report by COLLOQUY. Eighteen to 25 year old Millennials represent the fasting growing demographic.