LOYALTY & CRM

Eliot Hotel Taps In-Room Concierge to Uncover Additional Revenue Prospects

7/23/2009
The Eliot Hotel transcends basic in-room concierge solutions to incorporate a tool that brings property management tech into the mix. Learn about the solution that enables guests to order room service and more, while providing staff with reporting tools for a streamlined operation that finds revenue prospects.

After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy

7/20/2009
U.S. consumer participation in rewards programs is on the rise across multiple demographic segments, according to COLLOQUY's latest white paper, After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy. Examine the loyalty trends across six different consumer segments, and learn why participation in loyalty programs has jumped nearly 20 percent since 2007.
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