According to recent data released by COLLOQUY, membership in loyalty reward programs has climbed: airline frequent flyer memberships are up 9%, hotel reward programs rise 26%, and gaming programs soar 37%.
The Grove Park Inn Resort & Spa gave away 96 free rooms to its Twitter followers on Monday as a promotion to celebrate the hotel's 96th birthday.
Trust International enriches its Web|Direct product offering with TIG Global's Internet marketing services for hotels worldwide.
The partnership between MSI and MeetingMax International offers clients using WinSAM a complete solution for their meeting and event needs.
Au Bon Pain will deploy Tursonic's music and messaging system in all of its owned and operated locations in the U.S. and to participating franchisees to enhance the in-store experience.
Accor Hotels is set to launch a digital signage rollout across multiple Australian properties to provide guests with up-to-date news, business, weather and more.
In an economy where hoteliers cannot afford to lose one customer to a competitor, it is crucial that operators understand guest technology preferences and accommodate them. Two technologies that have a lot of influence on guests' decisions to return to a hotel: reliable cell phone coverage and high speed Internet access.
Hoteliers are well aware that a large number of travelers suffer from allergy related health issues. Learn how management for the Four Points by Sheraton created an entire allergy-friendly floor with the help of a revolutionary purification system.
Millennium Hotels and Resorts forms a marketing partnership with Cvent to showcase exclusive planner promotions designed specifically for meeting planners who use the Cvent Supplier Network.
Viral mechanisms such as Twitter and Facebook are quickly becoming common vehicles for guests to talk about their restaurant experiences, be it good or bad. By tying guest satisfaction data to a business intelligence solution, operators can accurately measure and track store performances. Here's how.