Guests Rate Top Restaurant Technology

In a study recently released by the Cornell Center for Hospitality Research, three researchers found that restaurant customers place a higher value on some types of technology than they do on others. Find out how customers ranked pagers for table management, online reservations, Internet-based ordering, kiosk-based payment and more.

Coffee Bean & Tea Leaf Drives Sales with Free WiFi Offering

With the rise in consumers' desire to be online 24/7, management for the Coffee Bean & Tea Leaf thought that it was time to offer free WiFi connectivity in their stores to create local buzz and to keep store lobbies full during non-peak periods. Learn how this decision has led to an increase in consumer spending and the technology partners that are making it so.

Hotels: Capture 2009 Travel Dollars with Web Booking Technology

While the Internet is becoming the place of choice for consumers to research and book travel, many hoteliers struggle when it comes to managing multiple distribution channels. By deploying the right mix of technology and the personal touch, hoteliers will be properly situated to respond to changes in market conditions — good or bad.
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Winning the Business of Repeat Customers

HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.


2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum