In a study recently released by the Cornell Center for Hospitality Research, three researchers found that restaurant customers place a higher value on some types of technology than they do on others. Find out how customers ranked pagers for table management, online reservations, Internet-based ordering, kiosk-based payment and more.
AOL Travel is integrating Travelscream's travel content to provide users with travel offers specific to locations they are investigating.
Choice Hotels selects hotelSystemsPro as a qualified vendor to support its sales, catering and guest services operations.
The Holiday Inn Express properties in Spartanburg, South Carolina are among the first InterContinental hotels to deploy a 'boxed set' of guest amenities including HSIA, in-room entertainment and more from IBM.
Touch Point is a data-based application that enables hotels to market directly to their customers based off of individual's interests, preferences and recent transactions.
Boston's The Colonnade Hotel and iBAHN partner to provide travelers with updated digital entertainment and high speed Internet access.
With the rise in consumers' desire to be online 24/7, management for the Coffee Bean & Tea Leaf thought that it was time to offer free WiFi connectivity in their stores to create local buzz and to keep store lobbies full during non-peak periods. Learn how this decision has led to an increase in consumer spending and the technology partners that are making it so.
Restaurateurs looking to let customers order online can now get a free Web site when they choose BigHoller as their online ordering solution.
Shangri-La's debut property in North America has installed the latest version of TRITON 2.5.1 to provide hotel staff with a reliable and convenient way to attend to guest requests, complaints and back-of-house jobs.
While the Internet is becoming the place of choice for consumers to research and book travel, many hoteliers struggle when it comes to managing multiple distribution channels. By deploying the right mix of technology and the personal touch, hoteliers will be properly situated to respond to changes in market conditions good or bad.