LOYALTY & CRM

Annual Restaurant IT Study Highlights Continuing Impact of the Economy

4/8/2010
Findings from Hospitality Technology's 12th annual Restaurant Technology Study reveal that the economy continues to tightly grip the restaurant industry. Business metrics continue to be down, leading restaurant companies to act conservatively when investing their IT dollars into new projects.

Best Western CIO offers 'Tech Reality Check'

4/8/2010
Hospitality Technology sits down with Scott Gibson, CIO and SVP of Distribution for Best Western International, for a candid perspective on when, where and how hotels can invest for greatest returns on guest satisfaction and on their bottom-line. Plus, Gibson shares his company's near-term tech priorities; for Best Western, an optimized web site ranks high on the list.

PMS Peer Review

4/8/2010
One of the best resources to learn about the benefits of a specific property management systems is to ask current users. In this informal PMS peer review, hotel operators reveal which property management system they are using and why.

Next-Gen Kitchen Technology

4/8/2010
From the POS to kitchen video displays and more, restaurants in fine dining, QSR and family segments are getting an assist to improve order delivery, de-stress backline workers, and improve guest satisfaction. A cross-section of operators dishes on their top kitchen technologies.

Social Networking with ROI

4/8/2010
The convergence of social networking initiatives and loyalty programs at the point of sale can both generate sales and reinforce brand allegiance. Tasi D-Lite's director of information and social technologies weighs in on its value.

Labor Report 2010

4/8/2010
In this special report, Hospitality Technology peeks behind the "authorized personnel only" door to cover one of the most critical aspects of any hospitality operation: its workforce. Explore national labor predictions for the year ahead, labor management software innovations, mobile communication tools and more.

Zagat Launches Restaurant App for iPad

4/6/2010
The iPad app offers access to Zagat's restaurant ratings and reviews to help diners make quick, informed decisions based on the collective opinions of thousands of avid diners.
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2017 Multi-Unit Restaurant Technology Conference
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