Wyndham Hotel Group is ushering in an era of innovation that focuses on next-gen guest room technologies, sustainability, and connectivity for its guests. In this exclusive interview, HT sits down with senior level executives to discuss the company's deliberate strategy for tying IT development to revenue goals, and the 1,000 page document that paved the way. Also go inside the Wyndham guest room for a look at some of the proprietary solutions that are already boosting guest satisfaction, and a preview of what's still to come.
With nearly a dozen restaurants in their portfolio, the Union Square Hospitality Group was in need of a training solution for their accountants and controllers that is as individual as each of their locations. That's when management threw out their traditional handbooks and embraced wikis.
The Premier Inn installs a new revenue management solution from Amadeus across 556 hotels. The new solution automatically monitors every booking made at a property and can predict reservation guest stays on any given day of the year.
When it comes to the quick service restaurant market, drive-thru's represent one of the largest areas of growth potential. Find out the latest trends and updates, from order confirmation boards to drive-thru timers.
Pegasus and Worktopia partner to provide hotels with its UltraDirect platform for booking meeting space and group accommodations.
Flyte Systems and DisplayIQ partner to incorporate touch screen applications with real-time flight information access to enhance guest service.
Hcareers, an online job board for the restaurant/hotel industry, partners with the social networking site FohBoh to extend its reach to a new audience.
The AAA Four Diamond historic hotel leverages a 21st century real-time Web booking system with integrated yield management to optimize rates and occupancy.
The Mirage Hotel & Casino is upgrading 3,000 guestrooms to include TeleAdapt's MediaHub connectivity panels, allowing guests to plug and play personal media devices through the hotel room television.
The MGM Grand Macau employs IP networking and wireless solutions from Cisco in an effort to better server guest personalization and increase staff productivity.