LOYALTY & CRM

Keyword Campaign Leads to Double Digit Conversions for Hotel

2/19/2014
More travelers are using social media to share information on plans and to get recommendations from friends and family about places to stay. The New Yorker had a strong number of fans and followers on its Twitter and Facebook, but it was not necessarily converting them into customers. An intent-based marketing campaign helped The New Yorker Hotel reach new potential customers and win more business.

2014 Industry Outlook

2/15/2014
HT unveils the 2014 Industry Outlook, an annual check-in with our Advisory Board on the top tech and trends impacting their hotels and restaurants, right now. The Board answers HT's questions about technology that's got potential, and technology that's falling flat. Plus they share details on the projects topping their own to-do lists.

Online Hotel Reviews, though Skewed, May Impact Rates

2/12/2014
A study by the Cornell School of Hotel Administration reveals that while TripAdvisor and Twitter may highlight best and worst experiences for guests at hotels, more stars are linked to higher average daily rates.

The Buzz for 2014

2/12/2014
HT examines how the introduction of innovations meant to offer efficiencies, ultimately transforms the status quo.
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Mobile Tech Showcase 2014

9/5/2014
Vendors showcase the latest solutions for bringing mobility to restaurant and hotel operations. The new rollouts include mobile tablets, ordering, printing and more.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference