Kimpton Hotels & Restaurants has official unveiled Kimpton Karma Rewards
, its new loyalty program that uses a custom-built CRM designed to reward members for their behavior, well beyond hotel stays.
With 44 hotels in seven countries, H10 Hotels is streamlining property operations and reservations with Indra's TMS for PMS and TMS for CRS modules.
Tablet from Tanjarine delivers more features to increase average check size, improve service and keep guests entertained.
Guest relationship management programs help restaurants drive repeat business.
POS integrations with PAR, Digital Dining, NorthStar and VeriFone are aimed at accelerating rewards program implementations.
The latest product introductions on display at HITEC 2014 were offering hoteliers next-gen ways to improve customer service and streamline operations. There were new systems for property management, connectivity, in-room technology, keyless entry, digital signage, check-in/check-out and more. Here are HT's picks for the top headlines from the show.
Business Insider is reporting a 22-location pilot of McD Ordering.
Survey highlights year-over-year increase in consumers traveling with tablets; hotel guests still value convenient access to mobile content.
All-in-one charging station and multi-source audio player with alarm/clock/radio/telephone provides enhanced security for the hotel environment to prevent unauthorized pairing to the device.
Purpose-built Gigabit wireless wallplate AP hides in plain sight while offering guests high-speed wireless for multiple devices.