Report reveals restaurant loyalty programs catch on among frequent users, but apps alone not the key.
Starbucks campaign asks customers to draw designs on red holiday cups and upload images to Instagram or Twitter.
Frijoles & Frescas Grilled Tacos turned break-in footage to create Youtube commercial.
Restaurant and hotel technology advancements in 2016 put the customer first as mobility and IoT trends give consumers more control than ever.
HT's Group Editor-in-Chief, Abigail Lorden discusses the importance of hospitality operators knowing their customers and acting on data to send perfectly timed and relevant communications.
How FRHI Hotels & Resorts connected worldwide staff with a mobile and online platform. FRHI's internal communications project manager shares how an internal communications team established a vision of efficient, two-way communication based on achieving three goals: increase awareness of the FRHI brand; facilitate employee communication; and reach employees with inactive email accounts.
How restaurants can take advantage of online, social and mobile opportunities to win local marketshare. Sponsored.
Paytronix system enables Which Wich to deliver more meaningful and relevant messages. Sponsored.
HT's annual Lodging Technology Study reveals that hotels plan record-high technology spending in a push to enable mobility, upgrade systems and boost security. Sponsored.
The 11th annual installment of the Restaurant Executive Summit, with a theme of "Foodservice Fusion: Ops, Marketing & Tech Alight for Service Excellence," brought together a diverse mix of senior-level decision makers and subject matter experts to take part in three days of peer-to-peer discussion, interactive workshops and networking sessions.