Research from the National Restaurant Association shows that novel loyalty and rewards tactics register interest among consumers.
Genares launches new SalesConnect hotel customer relationship manager tool with BT Advantage business travel hotel programs.
Pizza Hut is in the development phase of a new dining concept that lets guests visualize their meal as they order.
RestaurantConnect builds stronger restaurant-customer relationships with new BrandManager software.
According to a new Magnani Caruso Dutton study reveals the importance of mobile features.
Technology is helping Canada's number one casual dining chain shift its loyalty program from offering points to creating experiences. Boston Pizza recently completed an extensive assessment that revealed marketing dollars could be better allocated. A sophisticated technology infrastructure will be central to the company's new strategy. Alex Green, vice president of marketing, shares Boston Pizza's new plans for loyalty, the research findings that sparked the company's transformation, and what it's like for a marketing executive to jump head-first into technology strategy.
With consumers becoming more and more reliant on mobile technology in every aspect of their lives, customer-initiated mobile payments is a natural progression for both hotels and restaurants. In the hospitality sector adoption of costumer-initiated mobile payments remains slow but steady. Restaurants and hotels dabble in mobile wallet as they wait for technology standards in the U.S. to catch up with EMV.
YOTEL co-founder and CEO, Gerard Greene reveals how airline-inspired technology is streamlining operations and guest services for a budget-friendly luxury hotel experience.
The survey's findings show that as budgets increase, opportunity emerges for restaurant technology to shift from responding to leading the business.
Proper pricing and distribution is a daily and hourly concern for hotels. Revenue managers discuss the latest technologies they are utilizing to increase visibility and drive value to their properties.