HOTELbeat offers unique text communication feature allows hotel guests to submit queries and receive responses from the operations team using their own mobile devices.
GEM Highlights from Maestro is a streamlined online guest comment solution to give mobile users a fast channel to provide hotels with real-time feedback.
Dedicated global business unit offers customers expertise, scale, and innovation focused exclusively on the hospitality industry.
Transitioning from card-based to mobile-centric program, multi-brand restaurant chain moves 25-year-old loyalty program onto Paytronix Rewards platform.
Many hotel operators are equipping staff with mobile devices, allowing them to perform duties from anywhere on the property. Whether it's smartphones or tablets, company-owned or BYOD, many operations are being performed on the go. From mobile work orders to on-the-fly guest satisfaction, hotels share details about how they’re using mobile to boost operations.
Hospitality Technology's annual New Tech Showcase is the must-read supplement that covers new hardware, software and services for the lodging and foodservice industry. Download the 2015 New Tech Showcase for more information on these innovative solutions which include: the latest introductions in mobile POS technology; tablet-based solutions, new customer engagement platforms, cloud-based solutions, cross-platform mobile innovations, and more. Sponsored.
Chet Patel, complex director of information technology for the Swan & Dolphin Resort, explains how mobile devices combined with digital reader board technology can improve the resort experience for guests.
A new year means a time to identify new goals. Investigating the areas of most interest in hospitality reveals that focus on payments is reaching a fever-pitch, with the emergence of more mobile payment options. Also trending up is location-based technology but the one common denominator is mobility.
Company selects two agencies to manage future digital marketing, e-mail and technology campaigns.
Download this short report to explore and understand how hospitality companies are way ahead of their retail brethren in terms of in-location contextual engagement, their key investment areas, capabilities and challenges. Sponsored.